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Introduction to
Supply Chain
Management
Technologies
Second Edition

Introduction to
Supply Chain
Management
Technologies
Second Edition

David Frederick Ross

CRC Press
Taylor & Francis Group
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Boca Raton, FL 33487-2742
© 2011 by Taylor and Francis Group, LLC
CRC Press is an imprint of Taylor & Francis Group, an Informa business
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Contents
Preface......................................................................................................... xiii
Acknowledgments ........................................................................................x ix
Author ..........................................................................................................x xi

1 Supply Chain Management: Architecting the Supply Chain forCompetitive Advantage ..........................................................................1
The Foundations of Supply Chain Management ..........................................2
The Rise of Supply Chain Management .......................................................5
Historical Beginnings .........................................................................5
Stages of SCM Development..............................................................6
Defining Supply Chain Management ........................................................11
Defining Logistics Management .......................................................12
Defining Supply Chain Management ...............................................13
Redefining Supply Chain Management.....................................................17
A New SCM Definition....................................................................17
Redefining Supply Chain Components ............................................17
Channel Configuration ....................................................................20
Supply Chain Competencies ......................................................................23
Customer...
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