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  • Publicado : 19 de agosto de 2012
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August 11, 2012

Mrs. Edward James
Purchasing Department
P. O. B. 222
GuatemalaCity, Guatemala

Dear Mr. James
Subject: Order No. 240
Thank you for you order received this morning for three dozen of Chase Pens. The pen is availablein two models; the school model at $5.50 each pen, and the executive model with a golden band on the cap at $15.25 the unit.
I shall appreciate it if you willlet me know on the enclosed card which model you prefer. After I received the card, I will ship promptly the model you have chosen.
I hope that you willpardon this slight delay in filling your order, but I want to be sure that you get the pens you like.
Yours Very Truly,
Robert Grant
Sales Manager

14 Evergreen Circle
Fayetteville, AR 72701

August 12, 2010

Mrs. Marcia Stevens, Principal
Modern Secretarial School
780 Elgin AvenueGuatemala City, Guatemala

Dear Mrs. Stevens:
Thank you for your recent order for the IBIM laser printer.

We are sorry to inform you that we are not thedistributors of that line any more therefore we will not be able to fulfill the order you have placed with us.
Whit our compliments we are sending you a smallsupply of the publication “Telephone Communication Techniques” which we are sure will be for particular interest to the students of your institution.
If youwould like to order some other office equipment from our company we are definitely interested in serving you.

Yours truly,
Donald Taylor
Assistant Manager
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