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Cisco MWA with RIM

Cisco Mobile Workforce Architecture with RIM BlackBerry Mobile Voice System Deployment Guide

The Cisco Mobile Workforce Architecture (MWA) is a networking system to improve the capability of mobile device users to collaborate and communicate anytime and anywhere with services including secure connectivity, proximity routing, simplified deployment, and unifiedcommunications. This guide describes how to deploy the Research In Motion (RIM) BlackBerry Mobile Voice System (MVS) with Cisco Unified Communications Manager Express as one part of the Cisco MWA system. An important function in Cisco MWA is fixed mobile convergence (FMC). FMC is the convergence of fixed telephony and mobile telephony applications with services and network architectures. FMC hasbecome one of the most important trends in the telecommunications industry and promises to reduce the total cost of ownership (TCO) while improving employee productivity. With FMC, users typically gain higher transaction speeds and cheaper calls from home or the office using fixed network capabilities. In addition, FMC offers the advantage of overall mobile network coverage with high accessibility.FMC, with full convergence, can provide services to users regardless of their location, access technology, or terminal equipment. BlackBerry MVS is designed to unify fixed and mobile voice communications. BlackBerry MVS is designed to allow a variety of private branch exchange (PBX) systems and telecommunications vendors to interoperate with BlackBerry MVS on BlackBerry smartphones.1 It providesone business phone number, one caller ID, one voice mailbox, and office phone features through BlackBerry smartphones. RIM has announced BlackBerry MVS Version 5, with support for voice-over-Wi-Fi calling. The software is certified to interoperate with Cisco Unified Communications Manager Express.

© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco PublicInformation.

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Solution Components
Figure 1 shows the architecture for RIM BlackBerry MVS and Cisco Unified Communications Manager Express
Figure 1. BlackBerry MVS and Cisco Unified Communications Manager Express Deployment Architecture

Table 1 lists the components of the BlackBerry MVS with Cisco Unified Communications Manager Express solution.
Table 1.
Component BlackBerry MVSServer

Solution Components
Description BlackBerry MVS Server interfaces with BlackBerry Enterprise Server and an organization's phone system to mobilize desk phone features on BlackBerry smartphones. Transparent integration with BlackBerry Enterprise Server provides highly secure authentication and allows easy administration of BlackBerry MVS functions. BlackBerry MVS Client software adds manyfamiliar desk phone features to BlackBerry smartphones. BlackBerry MVS Client integrates directly with the native phone application to allow the user to receive or place calls from the mobile line or the desk phone number. Network administrators can deploy this software wirelessly on BlackBerry smartphones. The BlackBerry Bold 9000 and 9700 smartphones are the end devices. BlackBerry EnterpriseServer provides enterprise email service on the wireless networking system with BlackBerry smartphones. Here, BlackBerry Enterprise Server establishes the data connections between BlackBerry MVS Server and BlackBerry MVS Client. Cisco Unified Communications Manager Express Version 8.1 or later acts as the communications manager to establish and manage the voice connections between BlackBerry MVS Serverand external telephone endpoints.

BlackBerry MVS Client

BlackBerry Bold 9000 and 9700 BlackBerry Enterprise Server

Cisco Unified Communications Manager Express Cisco Integrated Services Router Generation 2 (ISR G2)

Design Considerations
This section presents design considerations for using BlackBerry MVS in the enterprise network for integration with Cisco MWA.

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