Complaint to american

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  • Publicado : 23 de febrero de 2012
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American Airlinelines
PO Box 619613
MD 1322-HQ
DFQ Airport
TX 75261-9613

Attn Interim Expense Reimbursement:

Following the suggestion ofyour travel agents whom I spoke to during my baggage delay I am sending the receipts of the purchases I had to make becase of my baggage delay.

OnSeptember 10th I traveled on a direct flight from Santo Domingo, Dominican Republic to New York Kennedy Airport. If its relevant I did arrive 90minutes prior to boarding and checked in promptly.

My weekend trip was both for a wedding and for a fashion show during NYC fashion week and as you mayunderstand both require me to “dress up” well. So my baggage having arrived Sunday evening meant that I had to buy everything as both of my events wereFriday and Saturday of that weekend.

What made me more upset was that there were no updates on my baggage in the interim…they would say JFK wasn’t“picking up”. Which seems odd it being one of the busiest airports of the world.

My flight info was:
SDQ-JFK Sept 10-14th, 2010
Ticket Number0012198363640
R. Locator: HJFPNG


I have attached the following receipts for your consideration and have put explanations for each expense:1. H&M $172.55 (clothes for day and night and bag (I travel with my computer case))
2. Gap $30.00
3. Barneys New York $707.69(shoes forwedding and fashion show which I was a special guestfor)

Sincerely,


(P.S. If I could be contacted upon receipt I would greatly appreciate it)
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