Complementing the Human Resource Management infrastructure of the Doblevia cooperative using TENCompetence
Patricia Santos, MiguelAngel Carralero, Davinia HernándezLeo and Josep Blat
Abstract — The Catalan cooper ative Doblevia aims at impr oving their human r esour ce management infr astr uctur e by incor por ating functionalities to suppor t the lifelong competence development of their employees / cooper ative member s. The TENCompetence system seems to be a good candidate to achieve their r equir ements. This paper exposes how Doblevia has car r ied out a plan to intr oduce this system in their or ganization. It also explains the main findings obtained after a pr eliminar y evaluation. An analysis of these findings is per for med to under stand which impact and benefits this change can r epr esent in a SME cooper ative like Doblevia. Index Terms— competences, cooper ative, TENCompetence
challenge of the current employment society is to have the opportunity of improving the lifelong learning of
professionals so as to be more competent and efficient. In this context a Catalan cooperative called Doblevia is interested in offering a more flexible human resource management infrastructure to facilitate their staff’ competence development. A competence is the “ combination of knowledge, skills and attitudes appropriate to the context. Key competences are those which all individuals need for personal fulfillment and development, active citizenship, social inclusion and employment” . In a competencebased organization first it is necessary to offer a platform to support lifelong learning. And second the organization needs to have mechanisms to verify if their employees have acquired the necessary competences (for example in order to promote them). In these circumstances the TENCompetence project emerges with the aim of building an European network for lifelong competence development . In this project an eLearning environment has been developed with the aim of supporting individual learners, teams and organizations in their pursuit of competence development and competence practice. This is a fouryear project in the European Commission’s 6th Framework Programme, priority IST/Technology Enhanced Learning. In this period of time the project has evaluated its tools in different educational scenarios using pilots as a method of evaluation [9, 10, 11, 12]. The conclusions extracted from these pilots have been used to improve the TENCompetence tools and makes possible the dissemination of this environment to organizations and individual professionals. In the last year of the project a set of organizations have been selected to evaluate if the integration of the TENCompetence tools is feasible within their own settings. One of these organizations is Doblevia. The application of the TENCompetence solutions in Doblevia represents an importance change in the organization, which did not have any competence development policy for its employees. The benefits of this demonstrator are mainly internal to the Doblevia organization: · Provision of a tool that facilitates the work of the human resource manager · Personnel mastering several competence profiles (so as to enhance the flexibility of the organization) Thursday, October 1, 2009. P. Santos is with the Department of ICT Information and Communication Technologies Department at the Universitat Pompeu Fabra, C/Roc Boronat 138, 08018 Barcelona, Spain (email: firstname.lastname@example.org). M. Carralero is with the Human Resources Department of Doblevia SCCL, Plaça Aiguallonga S/N, 08198 Sant Cugat del Vallès (email: email@example.com) ...