Comportamiento organizacional

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  • Publicado : 6 de febrero de 2011
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In an organization, diversity can be defined as the presence of employees who differ from each other in terms of age, gender, ethnicity or education. There are variousapproaches for managing diversity. These approaches can be applied at the individual level or at the organizational level. The 'individual' approaches to managing diversity include 'learning' and 'empathy.'The organizational approaches include testing, training, mentoring and the use of alternative work schedules.

Since most organizations have to employ a diverse workforce, they must strive todevelop into multicultural organizations. A multicultural organization is one which is determined to eliminate all forms of social oppression within it and includes members of various cultural and socialgroups in the decision-making process. Such an organization acknowledges the contributions of people of various cultural and social groups, and reflects their interests in its mission, operations,products or services.

An organization progresses through various stages before it develops into a multicultural organization. These include the exclusionary organization, the club organization, thecompliance organization, the affirmative action organization, and the redefining organization. A truly multicultural organization aims at eliminating all forms of social inequities and involves membersfrom diverse groups when taking decisions that are crucial for the survival and growth of the organization.

Ethics is concerned with moral issues and choices and deals with right and wrongbehavior. In recent times, the importance of ethics has increased considerably in the study of OB. Many factors in the cultural, organizational and external environment influence ethical behavior. The majorethical issues that organizations have to address are sexual harassment, discrimination in pay and promotion, and the right to privacy. Sexual harassment at the workplace refers to unwelcome sexual...
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