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|[pic] |Syllabus |
| |School of Business |
| |QNT/TM561 Version 2|
| |Research and Statistics for Process Control |
| |3 credits |

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Course Description

This course prepares graduate students to apply statistics and probability concepts to business decisions in organizations that focus on process improvement. Students learn criteria for developing effective research questions, including the creation of appropriate sampling populations and instruments. Other topics include descriptivestatistics, probability concepts, confidence intervals, sampling designs, data collection, and data analysis—including parametric and nonparametric tests of hypothesis and regression analysis.


Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents:

• University policies: You must be loggedinto the student website to view this document.
• Instructor policies: This document is posted in the Course Materials forum.

University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing yourcurrent class modality.

Course Materials

Cooper, D. R., & Schindler, P. S. (2008). Business research methods (10th ed.). Boston, MA: McGraw-Hill Irwin.

Creveling, C. M. (2007). Six Sigma for technical processes: An overview for R&D executives, technical leaders, and engineering managers. Upper Saddle River, NJ: Prentice Hall.

Lind, D. A., Marchal, W. G., & Wathen, S. A. (2008).Statistical techniques in business & economics (13th ed.). Boston, MA: McGraw-Hill/Irwin.

All electronic materials are available on the student website.

|Week One: Research, Design, and Six Sigma |
| |Details|Due |Points |
|Objectives |Formulate research questions relevant to management issues. | | |
| |Construct a research design for research questions. | | |
||Describe the components of Define Measure Analyze Improve Control (DMAIC) and Define Measure | | |
| |Analyze Design Validate (DMADV). | | |
|Readings |Review Ch. 3 of Business Research Methods.| | |
| |Read Ch. 4 of Business Research Methods. | | |
| |Read Ch. 6 of Business Research Methods. | | |