Facts and Statistics
Location: Eastern Asia, bordering the South China Sea and China
Population: 6,855,125 (July 2004 est.)
Ethnic Make-up: Chinese 95%, other 5%
Religions: eclecticmixture of local religions 90%, Christian 10%
Language in Hong Kong
English and Chinese are Hong Kong's two official languages. TheCantonese dialect is the most commonly spoken language in theterritory, though English is the language of the business and service industries; hotel employees, many urban Hong Kong residents, most young people and shop and service personnel understand and speak it tosome degree. Other Chinese dialects. such as Mandarin (Putonghua), Shanghainese, and Chiu-Chow can be heard as well.
Major hotels have employees with knowledge of other languages, such as French,German, Japanese and Mandarin. Translation services in many languages are also available from major hotels' business centres.
Hong Kong Society & Culture
The Concept of Face
.Face is anintangible quality that reflects a person's reputation, dignity, and prestige.
.You may lose face, save face, or give face to another person.
.Companies as well as individuals have face and this isoften the rationale behind business transactions.
.You give someone face by complimenting them, showing them respect, or doing anything that increases their self-esteem.
.Such actions must be donewith the utmost sincerity. Doing them in a patronizing manner causes both parties to lose face.
.Humiliating people by publicly reprimanding them, insulting them publicly, or contradicting them in frontof someone else causes them to lose face.
Confucianism / Hierarchy / Family Values
.The teachings of Confucius describe the position of the individual in Hong Kong Chinese society.
.Confucianismis a system of behaviours and ethics that stress the obligations of people towards one another based upon their relationship. .Confucianism stresses duty, loyalty, honour, filial piety, respect for...