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100 Ways to Say It in Business English
Copyright by Andrew D. Miles and English for Business
www.barcelonaenglish.com www.madridenglish.net www.englishphone.biz
100 WAYS TO SAY IT IN BUSINESS ENGLISH
FOREWORD
This is an abridged version of my e-book, 250 Ways to Say It in Business
English, which I started compiling when a student asked me for a list of
“phrases to say” in differentbusiness situations. He had gone through a few
English courses and felt that teachers had always taught him the same
functions. “I‟ve learnt how to ask someone to open a window several
times,” he commented, “but no one has told me what to say when I have to
give bad news.”
100 Ways to Say it in Business English is for people who want a quick
guide on what to say in common situations. Fiveexamples have been
written for each function to give readers the opportunity to find the phrase
that suits their needs best.
All in all, a choice of five hundred phrases that, I hope, can help you speak
business English more effectively.
The full book can be bought at www.words300.com/books for $ 1.99. It
includes two hundred and fifty situations, with thirty-three that refer
exclusively totelephoning. In total, one thousand two hundred and fifty
expressions to help students with their business English.
ABOUT THIS E-BOOK
Copyright by Andrew D. Miles, Barcelona, 2010.
All rights reserved. No part of this publication may be reproduced, stored
in a retrieval system, or transmitted, in any form without written
authorization from the author.
You may reach the author atinternet@andymiles.com, at + 34 934 230
229 or at these websites: www.englishphone.biz – www.words300.com
www.barcelonaenglish.com – www.madridenglish.net
100 Ways to Say It in Business English
Copyright by Andrew D. Miles and English for Business
www.barcelonaenglish.com www.madridenglish.net www.englishphone.biz
LIST OF CONTENTS
INTRODUCTIONS
1. Introduce yourself formally
2. Introduce yourself lessformally
3. Reply to a formal introduction
4. Reply to an informal introduction
5. Introduce yourself before a speech
6. Introduce people to the public
7. Say hello
STARTING A SPEECH OR MEETING
8. Signal the start of a speech
9. Start a meeting
10. Introduce a summary
11. Explain your purpose formally
12. Explain your purpose informally
PRESENTING
13. Present the first item
14.Present the next item
15. Present evidence formally
16. Present evidence less formally
17. Present data in order
18. Present apparently contrasting data
ASKING
19. Ask for information
20. Ask for evidence
21. Ask for additional information
22. Ask for further details
23. Ask about meals
24. Ask how to contact
CORRECTING
25. Correct misunderstanding
26. Correct what‟s wrong
CONDUCTINGA MEETING
27. Keep a meeting in order
28. Keep a meeting in track
29. Come back to a topic
30. Postpone an issue
31. Focus on the main issue
32. Emphasise on a point
33. Play down a point
34. Slow down a meeting
35. Move the meeting forward
CHANGING TOPICS
36. Change topics formally
37. Change topics less formally
38. Change topics informally
INTERRUPTING
39. Interrupt verypolitely
40. Interrupt politely
41. Interrupt strongly
42. Interrupt very strongly
43. Avoid interruption
44. Allow interruption
AGREEING & DISAGREEING
45. Check for consensus
46. Agree with opinions
47. Disagree partially
48. Disagree strongly
49. Disagree less strongly
50. Disagree politely
51. Soften disagreement
RESERVATION
52. Express reservation
INSTRUCTIONS
53. Give instructions- start
54. Give instructions - continue
55. Give instructions – finish
GOOD & BAD NEWS
56. Introduce good news
57. Introduce bad news formally
58. Introduce bad news informally
59. Express condolence
COMPLAINTS
60. Complain strongly
61. Complain less strongly
62. Reply to complaint
100 Ways to Say It in Business English
Copyright by Andrew D. Miles and English for Business...
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