Involucramiento del personal en la seguridad

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How to Get Off the Plateau
A Case Study
Presented at the Behavioral Safety Now Conference 2004 October 20, 2004 Reno, Nevada

B. H. Collins
Behavior-Based Safety Specialist
with

How to GetOff the Plateau
• Types of Cultures and Relationship to Plateaus • A Case Study - How One Company got of Plateaus Benchmarking and Employee Feedback Internal/Employee Survey External Be InnovativePrinciple Based Process "Below Zero Thinking" "Tool Chests"

Acetate Fibers Division OSHA Recordable Rate
20

20
18 16 14 12 10 8 6 4 2 0

.4 18 .8

Plateaus
Normal
.8 14

Good • Feedback10 4 8. 6 7. 9 7.

Rate

• Stabilized Safety Culture • Need for improvement
3 4. 5 2. 6 1. 5 2. 6 2. 7 0. 78 0. 52 79 0. 0.

2 2.

1988 1989 1990 1991 1992 1993 1994 1995 1996 1997 19981999 2000 2001 2002 2003 2004 YTD

Workplace Culture
• Behavior-Based Safety when properly

applied changes cultures
• Important to know your culture • Successful business must "know where youare and where you want to go" and have incremental plans to get there… Allan Rothwell, Executive VP, ECC
and President, Voridian

Workplace Culture
Activities Beliefs Practices BehaviorsWorkplace Culture

=

Values Policies Processes Conditions

Workplace Culture
Activities Beliefs Practices Management Culture Employee Culture Behaviors

=

Values Policies Processes Conditions Workplace Culture
Activities Beliefs Practices Management Culture Employee Culture
Changes Stops R+

Behaviors

=

Values Policies Conditions Processes

Drives Underground

AcetateFibers Division Culture Progression
20

20
18 16 14 12 10 8

.4 18 .8

Individual Accountability Team Accountability Management Commitment Employee Commitment

14

.8

Personal SkillBuilding Team Goals Personal Goals Employee Ownership Team Skill Building Team Emphasis
(Proactive)

Rate

Edict Control

10 4 8. 7.6
Compliance

Personal Responsibility

9 7.

Self...
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