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XIII Congreso Internacional de Investigación en Ciencias Administrativas La administración frente a la globalización: Gobernabilidad y Desarrollo

XIII Congreso Internacional de Investigación en Ciencias Administrativas La administración frente a la globalización: Gobernabilidad y desarrollo 5, 6, 7 y 8 de mayo de 2009

A Technological Infrastructure Development Assessment to enable aKnowledge Society into a Smart City

MBA. Elías J. López Padilla elopez@insolpr.com ac.elopez@gmail.com

DBA. Eulalia Márquez Martínez emarquez@suagm.edu eumarquez@hotmail.com Universidad del Turabo, Puerto Rico Tel (787) 743-7979 EXT 4271

XIII Congreso Internacional de Investigación en Ciencias Administrativas La administración frente a la globalización: Gobernabilidad y Desarrollo

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ATechnological Infrastructure Development Assessment to enable a Knowledge Society into a Smart City

ABSTRACT This paper analyses the actual Telecommunications Infrastructure in the Municipality of Caguas, Puerto Rico in order to be able to make some recommendations for them to have the proper infrastructure on their effort to become a Smart City. It is part of a wider project, Smart Cities:Building its human and informational infrastructure for sustainable innovation and knowledge management Group. Caguas, Puerto Rico Mayor, Mr. William Miranda Marin, is very interested and has put a lot of effort, time and money, leading his Municipality to become one of the most technically advanced en Puerto Rico. We made an intensive research on other Smart Cities (SC) implementations, in order tocompare them to what Caguas, Puerto Rico has and what is needed for them to accomplish this goal.

Introduction Information gathered through an explorative method, gave the investigator all the specifics to prepare these recommendations to convert Caguas City into a Smart City or to enhance its current state to become a better and more efficient Smart City. Interviews with City Agencyofficials, especially with the Director of Information Technology, in charge of all Technical implementations and operations, where of great help in determining the actual status of the City and their growth requirements. Technological information was also gathered from different sources in the Caguas Municipality, in order to determine the need for improvement, and to be able to recommend the properenhancements to their infrastructure. Information gathered about the applications in use by Caguas Municipality main and branch offices, helped the investigator in determining if the appropriate tools where in place for the implementation of a Smart City. Information gathered from the Internet, was used to support or enhance the findings. Comparisons with other implementations, like the SingaporeHIT Case Study (Chien Earn Lee) helped on determining the current state of Caguas City and also to be able to give a more robust and specific recommendation.

XIII Congreso Internacional de Investigación en Ciencias Administrativas La administración frente a la globalización: Gobernabilidad y Desarrollo

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Objectives and scope One of the primary objectives of this investigation was toobtain information regarding the best way to technologically support an implementation of a Smart City, and at the same time give support to its Society in order to have the knowledge required for this. Other main objective is to make recommendations for all paper forms for collecting to be changed to web forms with access through Intranet. In the same direction, another objective is to help CaguasMunicipality to enhance the methodologies currently used to create a paperless environment within their City. Finally, our goal is to verify the actual development of Caguas City and help to make it a leading digital city in the globally connected world of the 21st century. Actually, Caguas City is on its way to become a Smart City and its Mayor is determined to complete this goal. Verifying and...
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