1. People often are unaware of their strategy of interaction with others.
2. People define winning differently:
Beat other side
Maximize theirgain regardless of other side
Play not to lose
Have their own unique definitions
3. One rigid strategy is usually nor appropriate or effective in all circumstances
4. Similar strategies maybe motivated by widely different intentions
5. Everything we do and say, and everything we fail to do and say, sends a message to others.
6. How we see each ourselves and how others perceiveus may be very different, and this difference frequently has negative consequences.
7. Rigidity in any strategy can lead to problems.
8. Trust is hard to build and easy to destroy.
9. Blindtrust can be problematic.
10. We tend to focus on others´ trustworthiness rather than our own.
11. We judge ourselves by our intentions; we judge others by their behavior.
12. People tendnot to think about the long-term consequences of their behavior.
13. People tend to underestimate the impact of a perceived betrayal.
14. People hold on to betrayals a long, long time.15. We underestimate how interdependent we really are in the world.
16. People resist accepting responsibility for the unintended consequences of their behavior.
17. When information islacking, people make up stories.
18. People tend not to clearly verbalize their intentions and assumptions.
19. People underestimate the negative impact of “kicking around” or not taking thesituation seriously, i. e., “it´s just a game.”
20. Being rigidly collaborative can be just as destructive as being rigidly competitive.
21. It is always in your interest to fully utilizeopportunities to communicate.
22. People tend to avoid talking about difficult topics, even though it might help them be more effective in the long run.
23. We tend to believe that people who act...