Kxtda100

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Hybrid IP-PBX

User Manual

Model

KX-TDA100 KX-TDA200

Thank you for purchasing the Panasonic Hybrid IP-PBX, KX-TDA100/KX-TDA200. Please read this manual carefully before using this product and save this manual for future use. KX-TDA100/KX-TDA200: Version 1.1

Feature Highlights
Call Center
This PBX can establish Incoming Call Distribution Groups (ICD Group) by which a large volumeof calls from the external customers could be received. One extension can act as the supervisor, and monitor other group members. ICD
Group 01
Message Message

Voice Mail Integration
You can forward your calls to a voice processing system and let calling parties leave messages in your mailbox when you are unable to receive calls.

Message

Message

Customers

ICD Group 02

MessageQueuing

Message

1.8 Call Center (Page 86)

1.9.3 Voice Processing System (Page 94)

Wireless System
This PBX optionally supports a Portable Station (PS) system. PSs can be used on the PBX with other wired telephones.

PC Phone/PC Console
This PBX supports the PC Phone/PC Console when your computer is connected to certain Panasonic telephones via USB interface. The PC Phone/PCConsole provides advanced control and monitoring of your PBX.

Computer

Appendix (Page 139)

Consult your dealer

Easy Operation
If you are using a Panasonic telephone that is equipped with a Navigator Key/Jog Dial and a display, it helps you to access the desired feature easily. Also, you will be informed of the arrival of an incoming call or a message waiting by the lamp if it is equipped.Call Record (Station Message Detail Recording)
This PBX can record or print out call information: date, time, extension no., dialed no., duration, etc.
Date Time Ext

• • • • • • • • • • • • • • • • • • • • •

ENTER

01/02/02 10:03AM 1230 01/02/02 11:07AM 2230
Jog Dial

Navigator Key

Message/Ringer Lamp

1.1 Before Operating the Telephones (Page 16)

Consult your dealer

2User Manual

In This Manual, • Proprietary Telephone is abbreviated as "PT". Single Line Telephone is abbreviated as "SLT". Portable Station is abbreviated as "PS". Proprietary Telephone with a Display is abbreviated as "Display PT". Digital Proprietary Telephone is abbreviated as "DPT". • The following icons are used frequently.

!!

Hints

Conditions

User Manual

3

ImportantInformation
WARNING
• • THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL. WHEN A FAILURE OCCURS WHICH EXPOSES ANY INTERNAL PARTS, DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THIS UNIT TO YOUR DEALER. DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION PRIOR TO RELOCATING THE EQUIPMENT, AND RECONNECT THE POWER FIRST. THIS UNIT ISEQUIPPED WITH A GROUNDING CONTACT PLUG. FOR SAFETY REASONS, THIS PLUG MUST ONLY BE CONNECTED TO A GROUNDING CONTACT SOCKET WHICH HAS BEEN INSTALLED ACCORDING TO REGULATIONS. THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE. ENSURE THAT THE SOCKET-OUTLET IS LOCATED/INSTALLED NEAR THE EQUIPMENT AND IS EASILY ACCESSIBLE. TO PREVENT THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCTTO RAIN OR MOISTURE. TO PROTECT THIS UNIT FROM STATIC ELECTRICITY, DO NOT TOUCH ANY CONNECTORS OF THE UNIT.







• •

4

User Manual

IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

1. Read and understand allinstructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol
cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink, or
laundry tub, in a wet basement, or near a swimming pool.

5. Do not place this...
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