Magic Quadrant for IT Project and Portfolio Management
2 June 2009 Daniel B. Stang, Michael Hanford Gartner RAS Core Research Note G00168075
The IT project and portfolio management market remains active in an adverse global economy. This year's Magic Quadrant acknowledges emerging IT planning and control and application portfoliomanagement integration support, two (but not the only) routes for expanding PPM systems.
What You Need to Know
Project and portfolio management (PPM) applications can provide visibility into the current state of organizational initiatives, resources, and spending through the centralized collection of data from multiple sources and perspectives. Integration across multiple business and IT processdomains through PPM system functions provides multidimensional views of this data for better visibility and understanding of resource supply versus project (and other work) demand in IT and other project environments. PPM systems can also highlight conditions requiring executive action and decision making. Prospective customers of PPM systems (see Figure 1) should examine all the functionalcapabilities (including integration support to third-party products), and identify initial functionality meeting immediate needs. PPM prospects should also identify their own levels of PPM maturity and begin to develop road maps to increase PPM maturity over time. An appropriate PPM system for a given company should match some immediate functional needs but also support the broader road map withmore-advanced functionality and system options. Prospects should also consider that PPM system value is achieved and increased through the definition and tracking of initiatives, as well as end-user interaction with multiple PPM modules or feature sets (and not just one or two) within a PPM system. Integration with appropriate data sources, such as systems supporting IT service management (ITSM),application life cycle management (ALM) to drive application portfolio management (APM), and ERP activities can expand a PPM system's reach and value even further over time.
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Note 1 Evaluation Criteria: Ability to Execute and Completeness of Vision To assess providers and their solutions for PPM in the field of IT, we considered their views of the market and their effectiveness in areassuch as product development and marketing. We focus on an application's functional depth and range to address clients' priority requirements, the provider's support commitment and capability, and product direction; we also factor in past performance. Ability to Execute criteria include product depth/feature strength, company viability, sales execution/pricing, market responsiveness and track record,marketing execution, customer experience (including service), and operations/management. We also consider a provider's vision, as reflected in its products and services, marketing, and expressed or apparent strategies and expectations for the future. Completeness of Vision criteria include market understanding, offering (product) breadth and strategy, business model, vertical/industry strategy,and innovation. For more details about our evaluation criteria, see "Evaluation Criteria for IT Project and Portfolio Management Applications: Completeness of Vision" and "Evaluation Criteria for IT Project and Portfolio Management Applications." Note 2 Disclaimer Regarding Serena
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