Manual de software opera para hotelería

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Opera PMS User’s Guide 3.0
A VISUAL REFERENCE GUIDE
Copyright © 2005 MICROS Systems, Inc. All Rights Reserved.

Chapter 1 Getting Started
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Opera PMS User’s Guide 3.0

CHAPTER 1 GETTING STARTED............................................................................................ 6 1.1 INTRODUCTION.............................................................................................................................. 6 1.2 LOG IN TO OPERA ......................................................................................................................... 6 1.3 USING OPERA WINDOWS ............................................................................................................. 7 1.4 USING OPERA KEYBOARD COMMANDS........................................................................................ 8 1.5 USING HELP ................................................................................................................................... 9 1.5.1 To Use Help ........................................................................................................................ 9 1.5.2 To Use the Table ofContents .................................................................................... 11 1.5.3 To Use the Index............................................................................................................ 12 1.5.4 To Use Search ................................................................................................................. 13 1.5.5 Help Screen Information............................................................................................. 14 1.6 CLOSING OPERA .......................................................................................................................... 15

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CHAPTER 2 RESERVATIONS................................................................................................. 16 2.1 NEWRESERVATION ..................................................................................................................... 16 2.1.1 Reservation Flow ............................................................................................................ 16 2.1.2 Rate Query Screen ........................................................................................................ 162.1.3 Reservation Screen ....................................................................................................... 21 2.1.4 More Fields Tab............................................................................................................... 30 2.1.5 ReservationOptions...................................................................................................... 32 2.2 UPDATE RESERVATION ................................................................................................................ 40 2.3 WAITLIST ..................................................................................................................................... 43 2.4 BLOCKS........................................................................................................................................ 44 2.4.1 Business Block Search ................................................................................................. 45 2.4.2 Quick Business Block .................................................................................................... 57 2.4.3Inquiry................................................................................................................................ 60 2.5 PROFILES ...................................................................................................................................... 62 2.5.1 Profile Search .................................................................................................................. 63 2.5.2 Company Profiles...
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