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International Management


International Management

Richard Mead and Tim G Andrews

A John Wiley and Sons, Ltd., Publication

Published in 2009 by

John Wiley & Sons Ltd, The Atrium, Southern Gate, Chichester, West Sussex PO19 8SQ, England Telephone (+44) 1243 779777

Email (for orders and customer service enquiries): our Home Page on Copyright

2009 Richard Mead and Tim G Andrews

All Rights Reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except under the terms of the Copyright, Designs and Patents Act 1988 or under the terms of alicence issued by the Copyright Licensing Agency Ltd, Saffron House, 6-10 Kirby Street, London EC1N 8TS, UK, without the permission in writing of the Publisher. Requests to the Publisher should be addressed to the Permissions Department, John Wiley & Sons Ltd, The Atrium, Southern Gate, Chichester, West Sussex PO19 8SQ, England, or emailed to, or faxed to (+44) 1243 770620.Designations used by companies to distinguish their products are often claimed as trademarks. All brand names and product names used in this book are trade names, service marks, trademarks or registered trademarks of their respective owners. The Publisher is not associated with any product or vendor mentioned in this book. This publication is designed to provide accurate and authoritative information inregard to the subject matter covered. It is sold on the understanding that the Publisher is not engaged in rendering professional services. If professional advice or other expert assistance is required, the services of a competent professional should be sought.

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John Wiley & Sons Inc., 111 River Street, Hoboken, NJ 07030, USA Jossey-Bass, 989 Market Street, SanFrancisco, CA 94103-1741, USA Wiley-VCH Verlag GmbH, Boschstr. 12, D-69469 Weinheim, Germany John Wiley & Sons Australia Ltd, 42 McDougall Street, Milton, Queensland 4064, Australia John Wiley & Sons (Asia) Pte Ltd, 2 Clementi Loop #02-01, Jin Xing Distripark, Singapore 129809 John Wiley & Sons Canada Ltd, 6045 Freemont Blvd. Mississauga, Ontario, L5R 4J3 Canada Wiley also publishes its books in avariety of electronic formats. Some content that appears in print may not be available in electronic books.

Library of Congress Cataloging-in-Publication Data
Mead, Richard. International management: culture and beyond / Richard Mead and Tim G. Andrews. p. cm. Include bibliographical references and index. ISBN 978-1-4051-7399-5 (pbk. : acid-free paper) 1. International businessenterprises–Management–Social aspects. 2. Corporate culture. 3. Intercultural communication. I. Andrews, Tim G., 1968– II. Title. HD62.4.M4 2009 658 .049–dc22 2009011961

British Library Cataloguing in Publication Data
A catalogue record for this book is available from the British Library ISBN 978-1-4051-7399-5 Typeset in 10/12.5 Rotis Serif by Aptara Inc., New Delhi, India Printed and bound in Great Britain byCPI Antony Rowe, Chippenham, Liltshire This book is printed on acid-free paper responsibly manufactured from sustainable forestry in which at least two trees are planted for each one used for paper production.


Preface Acknowledgments PART ONE INTRODUCTION

xii xv 1 3 3 4 6 16 17 18 18 20 20 23 27 27 28 29 30 35 43 45 46 46

Chapter 1 International Management and Culture
1.1 1.21.3 1.4 1.5 1.6 1.7 Introduction Factors that influence decision-making Using culture Cross-cultural and International Management Implications for the Manager Summary Exercise

Case for Part One Chapter 1 Case: Slicing the Meat PART TWO CROSS-CULTURAL MANAGEMENT

Chapter 2 Analyzing Cultures: Making Comparisons
2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 Introduction Comparative Analysis Kluckhohn...
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