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Step-by-Step Guide for Using LSMW to Update Customer Master Records

by Mitresh Kundalia,
SAP Practice Manager, Quality Systems & Software (

Business Case:
As a part of reorganization and to better serve the customer needs, you are regrouping many of the customers. In SAP terms, you are changing the Sales Office, Sales Group and Customer Groups for specific Customer MasterRecords. Typically, you would maintain customer records with transaction XD02 to update ‘Sales View’. You would enter Customer Key (Customer No, Sales Organization, Distribution Channel, and Division) and update relevant fields on Sales View screen.

This document contains Step-by-step instructions to use LSMW to update Customer Master Records. It has two demonstration examples - one using BatchRecording and another using standard SAP Object.

Note! The screenprints in this article are from IDES Release 4.6. They may differ slightly in other versions.

Demo Example 1

LSMW to Update Customer Master Records with Transaction Recording

Call Legacy System Migration Workbench by entering transaction code LSMW. Every conversion task is grouped together as Project / Subproject / Objectstructure. Create a Project called LSMW_DEMO and a Subproject as CUSTOMERS and Object as CUST_REC as shown in Figure 1.
Figure 1 Conversion Task with Project, Subproject and Object

The main screen of LSMW provides wizard-like step-by-step tasks, as shown in Figure 2. To complete your data conversion, you need to execute these steps in sequence. Once a step is executed, the cursor isautomatically positioned to the next step.

Note that these steps may look different depending upon your Personal menu settings. You could make step numbers visible by ‘Numbers on’ icon or hidden by ‘Numbers off’ icon. You can execute a step by double-clicking on the row. Toggle icon ‘Doubleclick=Display’ or ‘Doubleclick=Edit’, makes the step in ‘display’ mode or ‘change’ mode.

Figure 2LSMW Wizard – initial screen

Step 1: Maintain Object attributes

In this example, you will be updating the customer master records with the help of recording a transaction (XD02). Choose radio button Batch Input Recording and click on the recording overview icon to record the R/3 transaction. Enter the Recording name as XD02_REC, the description as Customer Master Updates Recording, and thetransaction code as XD02.


Figure 3 Object type ‘Transaction Recording’

The system calls the transaction code XD02 and prompts you to complete the Change
Customer transaction, as shown in Figure 4. Enter the key customer information (I entered customer number 1000, sales organization 1000, distribution channel 01, and division 00) and choose ‘Sales’ view within ‘Sales area data’. Makechanges to these three fields (I entered, sales office 1010, sales group 110, and customer group 01) and save the transaction.

Figure 4 Transaction recording for Transaction Code ‘XD02’

Once the transaction is completed, R/3 records the flow of screens and fields and saves the information, as shown in Figure 5.


Figure 5 Transaction recording overview

Note that thefields are populated with default values. The values you entered when you recorded the transaction are set by default.

Note that if you have more fields in the recording than needed, you can remove them by clicking ‘Remove Screen field’ icon. [pic]

Observe that the transaction-recording process stores field names in a technical format. By pressing the F1 key on individual screen fields and thenpressing the F9 key, the system displays technical names. You then can replace the technical names with descriptive names. Double-click on the field RF02D-KUNNR and enter the name as KUNNR and the description as Customer Account Number and remove the default value. (See Figure 6.)

Figure 6 Field attributes

Similarly, double-click on all other fields with default values and make...