1. You are a project manager working on a project to market a new product. The deliverables of the project have been established, and the project work has begun. A contract to deliver the deliverables has been signed. The customer who has signed the contract has telephoned you to request additional work to be done on the project. This work will affect the budget but not theschedule of the project. This project has a high priority with your company. What should you so next? a. Do what the customer asks you to do and add the additional requirements to the original contract b. Refuse the request and send a memo to your management explaining the situation c. Respond to the customer’s request by explaining the change procedure and asking that he or she submit a request forchange d. Arrange to meet with the project team to discuss this change
2. You are the project manager for a high visibility project. The margin on this project is low, and it is extremely important that the cost estimates for the work on the project be accurate. While reviewing the cost estimates for this project you notice that one of the cost estimates for an element in the WBS is 10% higherthan two previous projects for very similar work. What should you do? a. Accept the estimate because you trust all of the people on your project team, and they are responsible for estimates b. Reduce the estimate and add the additional budget to the management reserve c. Ask the person responsible for the estimate to explain the difference and bring supporting information to you d. Reduce theestimate and add the additional budget to the contingency reserve
3. You are managing a project in a foreign country. In this country there is a normal practice for business people to exchange gifts when very large contracts, such as the one you are working on, are signed. The gift is of a greater value than your company’s policy for gift exchange will allow. You have given a gift of similar valueto the customer’s representative already. What should you do? a. Take the gift b. Contact your company’s management and seek for assistance c. Refuse the gift graciously, explaining your company’s policy d. Ask the customer’s representative to give the gift to your manager.
4. You are the manager of a research group that is developing a new chemical material. You hire a person from a competingcompany who has a great deal of expertise in this area. The person contributes greatly to the progress of your project. During conversation with the person you determine that many of this person’s ideas were developed by the competing company. What do you do? a. Tell the person that he or she should not mention that the ideas came from another company b. Sign a nondisclosure agreement with thisperson before he or she leaves your company c. Accept the new ideas d. Investigate the employee for security reasons
5. You are managing a project that is in process. A large and unexpected problem occurs that will cause a delay in the schedule in excess of the contingency schedule for the project. What should you do? a. Look at other tasks in the schedule and see which ones should be reduced toallow time for this problem to be worked b. Reduce testing on the completed tasks c. Require mandatory overtime for the project team d. Speak to the stakeholders about getting additional time and budget for the project
6. You are the project manager for a large project. Some members of the project team have come to you and asked that they be permitted to work on a flexible schedule. Some ofthe other team members feel that it is important that all team members be on site at all times unless they are absent for business reasons. What should you do? a. Turn down the request for flexible time schedules b. Accept the request for flexible time schedules c. Arrange a meeting of the project team members and allow them to decide d. Discuss this problem with your manager and act on the...