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Table of Contents
1. Introducción 4
1.1 Objetivo 4
1.2 Alcance 4
1.3 Definición yAbreviaturas 4
1.4 Referencias 4

2. Posicionamiento 4
2.1 Oportunidad de Negocios 4
2.2 Enunciado del problema 4

3. Descripción de stakeholders y usuarios. 5
3.1 Personal...