Resume

Career Objective
Bilingual (Spanish and English) a position that would provide a challenging opportunity.

Personal Profile:
Ability to work well under pressure, flexible, multitask,Self-motivated and a team player. Experienced customer service professional with strong leadership and relationship-building skills, providing an opportunity to apply formal education in the field, andbilingual experience.Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive indeadline-driven environments. Excellent team-building skills.
Skills Summary
* DOS, Windows, WordPerfect, Microsoft Office,
* Experience in customer service
* Computer skills* Experience with cash handling
* Knowledge of Microsoft Words, Excel, Power Points, and
* Access
* Negotiation Skills
* Bilingual (Spanish and English)
* CPR AEDcertification
* Babysitter Certification
* Lotus, Outlook, Internet proficient user
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Employment History:American Support/Comcast
April, 2012 – Sept 2012
Sales / Customer Service
Responsibilities:
o Customer service
o Sales

Kwikshop
October, 2011 - March, 2012
Cashier/MerchandiserResponsibilities:
o Customer service and Sales
o Store inventory and maintenance
o Assist Manager
o Answer customer calls as needed

Kelly Services
Responsibilities:
2010-2011
*Picker/Packer

Dr. Caraballo - General Medicine
July 2007 - September, 2008
Medical Receptionist / Secretary
Responsibilities:
o Schedule appointments / follow up as needed
o Patient checkout
oCreate, modify documents as needed
o Scan patient records electronically
o Schedule meetings in Outlook
o File patient records
o Answer customer calls as needed

Goya Products Inc
January...