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Prepared for Microsoft June 2010

The Total Economic Impact™ Of Microsoft Application Virtualization (App-V)
Project Director: Jeffrey North, Principal Consultant

The Total Economic ImpactTM Of Microsoft App-V

TABLE OF CONTENTS
Executive Summary ............................................................................................................................... 3 Purpose.............................................................................................................................................. 3 Methodology....................................................................................................................................... 3 Approach............................................................................................................................................ 4 Key Findings ...................................................................................................................................... 4 Disclosures ......................................................................................................................................... 5 App-V:Overview..................................................................................................................................... 6 Analysis ................................................................................................................................................... 8 Interview Highlights ............................................................................................................................8 TEI Framework .................................................................................................................................. 9 Costs ................................................................................................................................................ 10Benefits............................................................................................................................................. 12 Additional Benefits Of App-V ........................................................................................................... 17 Risk ................................................................................................................................................... 18 Flexibility........................................................................................................................................... 20 TEI Framework: Summary............................................................................................................... 21 Study Conclusions ................................................................................................................................ 23Appendix A: Total Economic Impact™ Overview ............................................................................... 24 Appendix B: Glossary ........................................................................................................................... 25 Appendix C: Other Recently Published TEI Studies ........................................................................... 26Appendix D: About The Project Director.............................................................................................. 27

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The Total Economic ImpactTM Of Microsoft App-V

Executive Summary
Application virtualization can reduce the complexity of software installation, simplify management and...