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According to sales and marketing the main for G. Stonehouse (2004, p. 140) is that there are different environment where the manufacture company can be. The firm infrastructure helps sales indifferent environment in the way it provides two main ways to help to improve sales. The traditional with direct salesmen or using the new technologies as “purchaser online”.

The human resources in thesalesmen force is important as it is possible to improve the sales depend upon the incentive policy. (A. Zoltners, P. Sinha, p. 444). In contrast, the online sales force is based in the technologydevelopments as structuring a useful website where customers can easily purchase gives an advantage over the competitors.

In some automotive companies, like Renault, there is a combination of HR andTD as the salesmen can place an order straight from the dealer to the manufacture, giving the specification of the car they will sell to the customer, avoiding sending the order to Renault HC andsaving time in the process.

Having a transparent TD makes the information to fluid in the value change, and in the case of supermarket the suppliers can have the information of what has been consumedaccording to the information submitted by the tills scan, and so the suppliers can send the goods straight to the supermarket with no further information. (N. Slack, p. 209).

Disadvantages ofoutsourcing (S. M. Bragg, 2006):

. Lost of flexibility: important no to be outsourcing as the company cannot held control over the motivation of the sales force. Also small variations in productsand the mission of the company requires more time and it might not be so clear to get the sales force if the sales force is within the company.
. Feed back customers: this information is highstrategic as can make a company change its strategic and also its mission trying to satisfy the customer´s needs. Using a outsourced sales force it is more complicate to track it as there are more...