Six Sigma

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WHAT IS SIX SIGMA?
PETE PANDE LARRY HOLPP

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We hope you enjoy this McGraw-Hill eBook! If you’d like more information about this book, its author, or related books and websites, please click here. To all the many dedicated people—leaders, managers, fellow consultants, and especially those on the front lines of business— who are making Six Sigma work every day.

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CONTENTS

Acknowledgments 1. 2. 3. 4. 5. 6. 7. 8. 9. The Six Sigma Success Story Six What? What’s a Sigma? Six Sigma in Your...
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