This publication has been produced to provide a guide for people anticipating going into business and for business owners. It should not be regarded as an exhaustive presentation on the subject. Whilst the Department believes thispublication will be of great assistance to its readers, the Department expressly disclaims all liability for errors or omissions of any kind whatsoever (whether negligent or otherwise) or for any loss, damage or other consequence which may arise from any person relying on the publication.
The publication is issued on the understanding that the Department of Employment, Economic Development andInnovation is not engaging in rendering any legal or other professional service. If legal or other expert assistance in relation to the subject matter is required, the advice of a competent professional should be sought.
©The State of Queensland (Department of Employment, Economic Development and Innovation) Year of Publication 2008
Inquiries should be addressed to the Manager, Small, MediumEnterprise Development, Department of Employment, Economic Development and Innovation.
Version: 0.6 June 2009
Developing a Business Continuity Plan 2
Business Continuity Plan 4
Distribution List 5
References and related documents 5
Table of Contents 6
Executive Summary (optional) 6
Business Impact Analysis 9
Business Impact Analysis 12
Incident Response Plan 13
Immediate Response Checklist 13
Evacuation Procedures 14
GO Pack 14
Roles and Responsibilities 16
Key Contact Sheet 17
Event Log 18
Recovery Plan 20
Incident Recovery Checklist 21
Rehearse, Maintain and Review 22
The purpose of developing aBusiness Continuity Plan is to ensure the continuation of your business during and following any critical incident that results in disruption to your normal operational capability.
This guide will assist you to undertake a Risk Management Plan and Business Impact Analysis, and create Incident Response and Recovery Plans for your business.
Developing a Business Continuity Plan
This templateincorporates the Prevention, Preparedness, Response and Recovery (PPRR) framework. Each of the four key elements is represented by a part in the Business Continuity Planning Process.
• Prevention - Risk Management planning
- Incorporates the Prevention element that identifies and manages the likelihood and/or effects of risk associated with an incident.
• Preparedness -Business Impact Analysis
- Incorporates the Preparedness element that identifies and prioritises the key activities of a business that may be adversely affected by any disruptions.
• Response – Incident Response planning
- Incorporates the Response element and outlines immediate actions taken to respond to an incident in terms of containment, control and minimising impacts.
•Recovery - Recovery planning
- Incorporates the Recovery element that outlines actions taken to recover from an incident in order to minimise disruption and recovery times.
We have also included a section titled Rehearse, Maintain and Review which encourages you to test, regularly review and update your Business Continuity Plan to ensure that your staff are familiar with it, and that itreflects your changing business needs.
Visit the Department’s Building Business Resilience web pages found on www.business.qld.gov.au for further information on Prevention, Preparedness, Response and Recovery (PPRR) to help you complete your Business Continuity Plan.
Business operators should use the following template as a guide to developing a Business Continuity Plan. Customise it to suit...