100 Ways

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to

100 Ways
Motivate Others
Great Leaders Can Produce Insane Results W ithout Driving People Crazy
How

R EVISED E DITION

STEVE CHANDLER
and

SCOTT RICHARDSON

Franklin Lakes, NJ

2 / 100 Ways to Motivate Others
Copyright © 2008 by Steve Chandler and Scott Richardson All rights reserved under the Pan-American and International CopyrightConventions. This book may not be reproduced, in whole or in part, in any form or by any means electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system now known or hereafter invented, without written permission from the publisher, The Career Press. 100 WAYS TO MOTIVATE OTHERS, REVISED EDITION Cover design by Lu Rossman/Digi Dog Design NY Printed inthe U.S.A. by Book-mart Press To order this title, please call toll-free 1-800-CAREER-1 (NJ and Canada: 201-848-0310) to order using VISA or MasterCard, or for further information on books from Career Press.

The Career Press, Inc., 3 Tice Road, PO Box 687, Franklin Lakes, NJ 07417 www.careerpress.com Library of Congress Cataloging-in-Publication Data
Chandler, Steve, 1944– 100 ways tomotivate others : how great leaders can produce insane results without driving people crazy / by Steve Chandler and Scott Richardson. — Rev. ed. p. cm. Includes index. ISBN 978-1-56414-992-3 1. Employee motivation. 2. Leadership. I. Richardson, Scott, 1954– II. Title. III. Title: One hundred ways to motivate others. HF5549.5.M63C434 2008 658.3’14--dc22 2007046561

To Rodney Mercado

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Acknowledgments
To the greatest motivator there ever was, Mr. Rodney Mercado, child prodigy, genius in 10 fields, and professor of music and violin at the University of Arizona. To Chuck Coonradt, who, unlike other consultants, not only talks about how to motivate others, but has a proven system, the Game of Work, that delivers stunning results and fun to the workplace inthe same breath. Chuck used the Game of Work on his own business first, and blew the lid off the results for his company Positive Mental Attitude Audiotape. Chuck realized that what he had created, the Game of Work system, was worth a fortune to companies of all sizes: It brought more financial success than even Positive Mental Attitude! Chuck has helped our own businesses succeed. To our mastermotivator-coach extraordinaire Steve Hardison (www.theultimatecoach.net) about whose talents we have written much, but never enough. To Ron Fry, Stacey Farkas, and Michael Pye at Career Press for many years of wonderful service to our writing efforts. And to the memory of Lyndon Duke (1941–2004), a magnificent teacher, motivator, and friend.

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While business is a game of numbers, real achievement is measured in infinite emotional wealths: friendship, usefulness, helping, learning, or, said another way, the one who dies with the most joys wins. —Dale Dauten

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Contents

Introduction: Time to Play Go Fish ............................................ 13

100 Ways to MotivateOthers
1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. Know Where Motivation Comes From .............................. 19 Teach Self-Discipline .......................................................... 20 Tune In Before You Turn On ............................................. 23 Be the Cause, Not the Effect ............................................... 24 StopCriticizing Upper Management .................................. 25 Do the One Thing ................................................................ 27 Keep Giving Feedback ........................................................ 29 Get Input From Your People .............................................. 31 Accelerate Change ............................................................... 33...