Administracion de negocios

 1.      Describe the importance of information technology for organizations and the attributes of quality information.


By using information technology in an organization, it contributes to automate business processes and their evolution into important sources of information; which are the basis for making decisions in support of the middle and upper management levels, to finallybecome tools for competitive advantage through its implementation and use by supporting the highest level of the organization. Every day is used to a greater degree of IT to support and automate the activities of a company. It is important as a recommendation to have a proper plan to achieve further benefits of using information systems.

Often, the use of information technology forglobalization and business process reengineering results in the development of information systems that help a company to provide competitive advantage in the market, using them to develop products, services, processes and capabilities that give a company a strategic advantage over the competitive forces facing a firm. Cost strategies, for example, utilizing computer-aided manufacturing to reduceproduction costs, or creating Web sites on the Internet for electronic commerce (e-business), in order to reduce marketing costs. Differentiation strategies, and develop ways to use information technology to differentiate products or services of one undertaking from those of their competitors, so that customers receive the goods or services as having unique attributes and benefits. For example, providefast service and complete customer support through an Internet website, or use marketing systems aim to offer individual customers the products and services that appeal to you.

BA210 Management Principles
 
Week 8 DQs
 
1.      Describe the importance of information technology for organizations and the attributes of quality information.
2.      What are the major differences betweenmanufacturing and service organizations? Give examples of each type.
 
Please briefly answer with a sentence or two for each question.
 
1.       Who determines the levels of quality?
 
2.       How can empowerment work best?
 
3.       How would you characterize an effective and efficient communication system?
 
4.       Describe how you would implement change and overcoming the obstaclesto change?
 
5.       What are the strengths and limitations of teamwork?
 
6.       What can diversity do for a company?
 
Cheers!
 
2.      What are the major differences between manufacturing and service organizations? Give examples of each type.
 

Years ago most of the business processes were in fact manufacturing processes. However, many of the projects that organizations arefocused on today involve service processes. The traditional manufacturing process analysis focuses on the sequential steps that make up the manufacturing
process. The process itself is initiated by the manufacturer, usually begins with a set of product specifications, moves through production and testing, and ends with delivery to the customer. If, at any point in the process products do not meetappropriate quality requirements, they are recycled or eliminated. A good manufacturing process produces products that consistently meet quality requirements, with little or no waste, delivered to the customer on time and on budget. Analyzing the process is based on watching and describing what employees do. Quality and performance are relatively easy to measure.

Service processes, on the otherhand, generate value as the customer interacts with the process and, ultimately, it’s the customer’s experience with the process that’s most important. In other words, it is the service process, itself, that constitutes the product.
The distinction between the process, the delivery of the process, and the customer’s responses is often difficult to define. One can analyze the types of things the...