Aeiou
Páginas: 6 (1376 palabras)
Publicado: 9 de febrero de 2013
E. transformations
Prof. Rimantas Gatautis
PC evolution
Internet adaptation evolution
From PC to semantic web
The impact of the Internet on business
Andy Grove, Chairman of Intel, one of the early adopters of e-commerce, has made a meteorological analogy with the Internet. He says: The Internet a typhoon force, a ten times force, or is it a bit of wind? Or is it aforce that fundamentally alters our business? (Grove, 1996)
5
E-Business Recovery Is Sweet
Visibility
Dot-Com Peak
U.S. Recession
E-Business Becomes “Just Business”
Technology Peak of Trigger Inflated Expectation 1990-1996 1999 Equity Times 2000
Trough of Disillusionment 2001 2002 Debt Times
Slope of Plateau of Enlightenment Profitability 2003 2004 2005 2006 Positive CashFlow
10
20
30
40
50
60
70
Beyond the Bust…
0
Estimates of Failed Dot-coms
Ja n00 Ap r-0 0 Ju l-0 O 0 ct -0 0 Ja n01 Ap r-0 1 Ju l-0 O 1 ct -0 1 Ja n02 Ap r-0 2
Who Got Hit The Hardest?
Dot-com Shutdowns by Sector: January 2001-June 2002
6% 16% 25%
10% Access Content Ecommerce Infrastructure Prof. Services
43%
E-business definitionE-business? E-commerce?
E-business definition
E-business
Frost, Straus 2001
EB=EC+BI+CRM+SCM+ERP
EC - uses digital technologies to enable
buying/selling BI - collecting primary/secondary information CRM - strategy to satisfy customers and build longlasting relationships; high interaction with customers SCM – delivery of products efficiently and effectively; high interaction withdistributors ERP – optimize business processes and lowering costs
Level of commitment to e-business
Level of business impact
Business transformation (competitive advantage, industry redefinition)
Pure Play Enterprise
Pure dot-com (E*Trade)
Click and Mortar (eSchwab)
Effectiveness (Incremental sales, customer retention) Efficiency (Cost reduction)
Business ProcessActivity
Customer relationship management
Brochureware, Order processing
E. commerce
E-commerce Jaworski, Rayport 2001
“exchange between two parties (persons or organizations) using information technologies and other internal or external activities supporting exchange”.
Different perspectives of e. commerce
Communication perspective – delivery of information, products or services,payment by electronic means. Business process perspective – application of technology towards the automation of business transactions and workflows. Service perspective – enabling cost cutting at the same time as increasing the speed and quality of services delivery. Online perspective – buying and selling of products and information online.
13
E. business defined
Back officeSuppliers
Front office
E. business
Production Finance Planning Sales Marketing Integration
Customers and channels
The Difference Between E-commerce and EBusiness
D. Chaffey (2002) E. procesess
16
Three definitions of the relationship between e-commerce and e-business
17
There are 4 fundamental types of ecommerce
•
• • •
Person to Person Includetelephone, fax and email. The key issue for this type of communication is that the data unstructured and provide flexibility. Computer to Computer Include EDI transmissions, as well as smartcards and barcoded data. Person to Computer Include electronic forms and internet, and telephone service, etc.. Computer to Person Include computer-generated faxes, email and paper mail.
18
Technologicalchallenges
Is ubiquitous (available everywhere, all the time) Offers global reach (across cultural/national boundaries) Operates according to universal standards (lowers market entry for merchants and search costs for consumers) Provides information richness (more powerful selling environment) Is interactive (can simulate face-to-face experience, but on a global scale) Increases...
Prof. Rimantas Gatautis
PC evolution
Internet adaptation evolution
From PC to semantic web
The impact of the Internet on business
Andy Grove, Chairman of Intel, one of the early adopters of e-commerce, has made a meteorological analogy with the Internet. He says: The Internet a typhoon force, a ten times force, or is it a bit of wind? Or is it aforce that fundamentally alters our business? (Grove, 1996)
5
E-Business Recovery Is Sweet
Visibility
Dot-Com Peak
U.S. Recession
E-Business Becomes “Just Business”
Technology Peak of Trigger Inflated Expectation 1990-1996 1999 Equity Times 2000
Trough of Disillusionment 2001 2002 Debt Times
Slope of Plateau of Enlightenment Profitability 2003 2004 2005 2006 Positive CashFlow
10
20
30
40
50
60
70
Beyond the Bust…
0
Estimates of Failed Dot-coms
Ja n00 Ap r-0 0 Ju l-0 O 0 ct -0 0 Ja n01 Ap r-0 1 Ju l-0 O 1 ct -0 1 Ja n02 Ap r-0 2
Who Got Hit The Hardest?
Dot-com Shutdowns by Sector: January 2001-June 2002
6% 16% 25%
10% Access Content Ecommerce Infrastructure Prof. Services
43%
E-business definitionE-business? E-commerce?
E-business definition
E-business
Frost, Straus 2001
EB=EC+BI+CRM+SCM+ERP
EC - uses digital technologies to enable
buying/selling BI - collecting primary/secondary information CRM - strategy to satisfy customers and build longlasting relationships; high interaction with customers SCM – delivery of products efficiently and effectively; high interaction withdistributors ERP – optimize business processes and lowering costs
Level of commitment to e-business
Level of business impact
Business transformation (competitive advantage, industry redefinition)
Pure Play Enterprise
Pure dot-com (E*Trade)
Click and Mortar (eSchwab)
Effectiveness (Incremental sales, customer retention) Efficiency (Cost reduction)
Business ProcessActivity
Customer relationship management
Brochureware, Order processing
E. commerce
E-commerce Jaworski, Rayport 2001
“exchange between two parties (persons or organizations) using information technologies and other internal or external activities supporting exchange”.
Different perspectives of e. commerce
Communication perspective – delivery of information, products or services,payment by electronic means. Business process perspective – application of technology towards the automation of business transactions and workflows. Service perspective – enabling cost cutting at the same time as increasing the speed and quality of services delivery. Online perspective – buying and selling of products and information online.
13
E. business defined
Back officeSuppliers
Front office
E. business
Production Finance Planning Sales Marketing Integration
Customers and channels
The Difference Between E-commerce and EBusiness
D. Chaffey (2002) E. procesess
16
Three definitions of the relationship between e-commerce and e-business
17
There are 4 fundamental types of ecommerce
•
• • •
Person to Person Includetelephone, fax and email. The key issue for this type of communication is that the data unstructured and provide flexibility. Computer to Computer Include EDI transmissions, as well as smartcards and barcoded data. Person to Computer Include electronic forms and internet, and telephone service, etc.. Computer to Person Include computer-generated faxes, email and paper mail.
18
Technologicalchallenges
Is ubiquitous (available everywhere, all the time) Offers global reach (across cultural/national boundaries) Operates according to universal standards (lowers market entry for merchants and search costs for consumers) Provides information richness (more powerful selling environment) Is interactive (can simulate face-to-face experience, but on a global scale) Increases...
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