Analisis de riesgos

A Report for

Sample Company
Business Impact Analysis (BIA)
16 December 2002 Engagement: XXXXXXXXX

Sample Company Business Impact Analysis (BIA)

Table of Contents
Introduction/Executive Overview.............................................................1
Objectives.................................................................................................................... 1 Scope........................................................................................................................... 1 Approach ..................................................................................................................... 2 Document Organization ............................................................................................... 2Corporate Communications .....................................................................3 Engineering ...............................................................................................5 Facility Services ........................................................................................8 Finance....................................................................................................11 Human Resources...................................................................................17
Safety and Risk.......................................................................................................... 21

Marketing.................................................................................................24
Customer Care.......................................................................................................... 27 Sales..........................................................................................................................29

Materials Management............................................................................33 Network Operations Center(NOC).........................................................36 Operations ...............................................................................................39 Plant Assignment and Dispatch (Provisioning)....................................45 Purchasing ..............................................................................................48 Regulatory Affairs...................................................................................51 Executive Summary/Business Impact Analysis for SAMPLE ..............54
Cumulative Reported Financial Impacts .................................................................... 54 Cumulative Financial Impact (2001 Gross Revenue)................................................. 55 Cumulative Reported Financial Impacts.................................................................... 56 Operational Impact Summary .................................................................................... 56 Recovery Personnel Requirements ........................................................................... 57 Recovery Time Frames Summary ............................................................................. 58Recovery Priority Recommendations......................................................................... 59 Work Backlog Processing .......................................................................................... 59 Critical Business Records .......................................................................................... 60 Regulatory Reporting................................................................................................. 62

For internal use of Sample Company only.

© 2002 Gartner, Inc. and/or Gartner Holdings Ireland. All Rights Reserved. 16 December 2002—Page i

Sample Company Business Impact Analysis (BIA)

Recovery Complexity for Business Units ................................................................... 64 Special...