Asterisk

ElastixEasy.com
There is another way

PDF Guide by Haamed, 18 Jan 2012

ELASTIX EASY
[Haamed Kouhfallah]
ElastixEasy is a reference book for who interested in Asterisk and Elastix and typically the voip technology. I’d like to dedicate this book to all children suffering from pediatric cancer. This book is free, though, if you find it useful; you can donate to your local pediatric cancerfoundations. Thanks in advanced.

ELastix Easy
For ELastix 2.x and Freepbx 2.x http://www.elastixeasy.com http://www.voip-iran.com

by

Haamed Kouhfallah
‫حامدكوهفالح‬
Email: k.haamed@gmail.com

Last Update: 18 Jan 2012

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ElastixEasy by Haamed Kouhfallah

About the author [Haamed Kouhfallah]: His experience in the field of VoIP includes:  Elastix Engineering (ECE) fromPalosanto Group;  Community member of Elastix website on June 2009 and among the top ten members of Elastix.org in 2009;  Community member of Elastix website on December 2010 and among the top ten members of Elastix.org in 2010;  Produce Vaak telephone system that is the translation of Elastix system into Persian, he also provide package of Persian converter of Elastix per each copy provided fromElastix website;  Author of Elastix in Persian as the only Persian reference and Free PBX which is introduced as reference book in www.elastix.org ;  conducting training courses of Elastix and VOIP in Iran;  Official trainer of Elastix Engineering (ECE & ECT) in Iran.

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ElastixEasy by Haamed Kouhfallah

1. 2.
2.1 2.2 2.3

INTRODUCTION VOIP HARDWARES
Access methods and using theservices of VoIP Computer Telephony card

6 14
14 17 19

3.
3.1 3.2 3.3 3.4 3.5 3.6

INSTALLATION
Prerequisites Installing ISO Network configuration The default usernames Accessing to the graphical enviroment changing the admin password

20
20 20 25 27 28 28

4.
4.1 4.2

USEFUL PROGRAMS
Webmin WinSCP

29
29 29

5.

TELEPHONY CONFIGURATION (PBX)
5.1 General setting: 5.2Extensions 5.3 setup softphones: 5.4 follow me 5.5 What is dial pattern? 5.6 What is trunk? 5.7 Outbound Routers: 5.8 inbound routs: 5.9 Time Conditions 5.10 system recording 5.11 final destinations 5.12 digital receptionists (IVR) 5.13 Ring Group 5.14 Queue 5.14.1 What is queue 5.14.2 Kind of queue 5.14.3 Making queue 5.15 Announcement 5.16 Call back 5.17 Accessing to dial tone from outside (DISA)

3333 38 43 50 52 53 55 57 59 62 62 63 66 69 69 69 69 76 78 81

6.
6.1 6.2 6.3 6.4

FAX SERVER
Making a IAX Extension Visual Fax View the Faxes Programs of sending fax

84
84 84 85 85

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ElastixEasy by Haamed Kouhfallah

7.

CALLCENTER MODULE
7.1 7.2 7.3 7.4 7.5 7.6 7.6.1 7.6.2 7.7 7.8 7.9 7.10 introduction Concept of call center installing call center module use of call centermaking agent and its configuration ingoing calls Queues Clients Breaks Forms outgoing calls Console environment:

92
92 92 92 93 93 95 96 96 97 98 100 104

8. 9.
9.1 9.2

CUSTOM CONTEXT MODULE INSTANT MESSAGING WITH OPENFIRE
Installing Openfire Installing SPARK

105 111
111 126

10.
10. 1 10. 2

ROOMX MODULE
Configuration Models Mini-Bar Checking Room List Group List. CheckoutBilling Report Booking

129
129 131 132 133 134 135 135 137 137 139

3 .01
10. 4

5 .01
10. 6 10. 7 10. 8 10. 9

01 .01 Home 11.
11.1 11.2 11.3 11.4 11.5 11.6 11.7 11.8

ASTERISK AGI PROGRAMMING
What is AGI? Calling an AGI Script from the Dialplan AGI, EAGI, DeadAGI and FastAGI AGI scripting frameworks The ten rules of AGI development AGI Commands simple PHPAGI example Interact withMySQL inside PHP-AGI

141
141 141 142 143 144 148 151 153

12.
12.1 12.2 12.3

TIPS AND TRICKS
connecting 2 servers of Elastix together Video call on Elastix Limiting the conversation time

155
155 166 168

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ElastixEasy by Haamed Kouhfallah

12.4 12.5 12.6 12.7 12.8 12.9 12.10 12.11

put your Asterisk server behind NAT Installing Codecs of g729 & g723 Asterisk command-line...