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Maintenance and Service Guide
HP Pavilion dv9000 and dv9200 Notebook PC
Document Part Number: 417615-004

December 2007

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassemblyprocedures.

© Copyright 2006, 2007 Hewlett-Packard Development Company, L.P. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Intel and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned byits proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. AMD, the AMD Arrow logo and combinations thereof are trademarks of Advanced Micro Devices, Inc. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such productsand services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide HP Pavilion dv9000 and dv9200 Notebook PC Fourth Edition: December 2007 First Edition: August 2006 Document Part Number: 417615-004

Safety warning notice

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WARNING: To reduce thepossibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin ora soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

Contents
1 Product Description
1.1 1.2 1.3 1.4 1.5 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1–2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–4 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6 Design overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–22

2 Troubleshooting
2.1 Setup Utility in Windows XP . . . . . . . . . . . . . . . . . . 2–1 Using the SetupUtility . . . . . . . . . . . . . . . . . . . . . . . 2–1 Setup Utility Menus . . . . . . . . . . . . . . . . . . . . . . . . . 2–5 2.2 Setup Utility in Windows Vista . . . . . . . . . . . . . . . . 2–8 Using the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . 2–8 Setup Utility Menus . . . . . . . . . . . . . . . . . . . . . . . . 2–11 2.3 Troubleshooting Flowcharts . . . . . . . . .. . . . . . . . . 2–15

3 Illustrated Parts Catalog
3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2 Display Assembly Components . . . . . . . . . . . . . . . 3–20 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–22 Plastics Kit . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . 3–24 Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–26 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–28 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–31

Maintenance and Service Guide

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Contents

4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . ....