Bia analisis de impacto

A Professional’s Guide
to the Contents of a
Business Continuity Plan









by William M. Adney
InfoSolutions, Inc.
3642 Racquet Club Drive
Grand Prairie, TX 75052-6107
Phone: 972-642-4549
Email: billadney@compuserve.com



Reviewed by:
Kelley Goggins, MBCP



TABLE OF CONTENTS


EXECUTIVE SUMMARY 1
Objectives 1
Business Continuity Plan (BCP)Overview 1
Chapter 1 – Overview and General Information 2
Chapter 2 – Critical Business Continuity Plan Information 2
Chapter 3 – Plan Administration and Maintenance 2
Chapter 4 – Plan Testing and Test Reports 2
Chapter 5 – Appendices 3
The Crisis Management Plan (CMP) and the BCP 3
About the Author 3

Contents of a BusinessContinuity Plan 5
Chapter 1 – Overview and General Information 5
1.0 Before You Begin 5
1.0.1 Cover page 6
1.0.2 Confidentiality Statement 6
1.0.3 Distribution/Update List 6
1.0.4 Table of Contents 6
1.1 Business Continuity Plan Overview 7
1.1.1 Objectives 71.1.2 Scope 7
1.2 Business Continuity Plan Policy 8
1.3 Business Continuity Plan Assumptions 8
1.4 Business Impact Analysis (BIA) Summary 9
1.5 Business Continuity Strategy 9
1.5.1 Emergency Operations Center (EOC) Locations/Contacts 9
1.5.2 Alternate Site Locations and Contacts 10
1.6 BCP TeamDescription and Organization Chart 10
1.6.1 BCP Team Responsibilities 10
1.6.2 BCP Team Organization Chart 12
Chapter 2 – Critical Business Continuity Plan Information 13
2.1 Executive Management Team 13
2.1.1 Executive Management Team Call List 13
2.1.2 Executive Management Team Task List 13
2.1.3Executive Management Team Customer List 13
2.1.4 Executive Management Team Equipment List 13
2.1.5 Executive Management Team Software List 13
2.1.6 Executive Management Team Supplies List 14
2.1.7 Executive Management Team Telecommunications List 14
2.1.8 Executive Management Team Vendor List 142.1.9 Executive Management Team Vital Records List 14
2.2 Business Continuity Coordinator (BCC) 14
2.3 Damage Assessment/Salvage Team 14
2.4 Logistics/Transportation Team 14
2.5 PR/Communications Team 14
2.6 Facilities/Security Team 14
2.7 Accounting Team 14
2.8 Telecommunications Team 14
2.9Information Technology Team 14
2.10 Marketing Team 14
Chapter 3 – Plan Administration and Maintenance 15
3.1 Business Continuity Coordinator (BCC) 15
3.1.1 Responsibilities 15
3.2 Business Continuity Plan Administrators (BCA) 16
3.2.1 Responsibilities 17
3.3 Business Continuity Plan Administration 173.3.1 BCP Awareness and Training 17
3.3.2 Exercising (Testing) the BCP 17
3.4 Business Continuity Plan Maintenance 18
3.4.1 When and How to Update the BCP 18
3.4.2 Business Impact Analysis (BIA) Maintenance 18
3.5 BCP Approvals 19
3.5.1 Senior Management Approval 19
3.5.2Board of Directors Approval (if applicable) 20
Chapter 4 – Plan Exercises and Exercise Reports 21
4.1 BCP Exercise (Testing) Methodology 21
4.2 When to Exercise (Test) the BCP 21
4.3 Developing the Exercise (Test) Scenario or Plan 22
4.4 Exercise (Test) Evaluation 23
4.5 Exercise (Test) Reports 23
Chapter 5 – Appendixes 24...