Bocellis

TROUBLESHOOTING GUIDE
Problem

Probable Cause(s)

Solution

No Display

1.

1.

STAR250-315TM WIRELESS
ACCESS CONTROL
RECEIVER

Faulty/intermittent power connections to unit
Or
No power to unit

2.
No Beep when
transmitting

2.

Check power connections to
unit
Supply power to unit

Audible Diagnostics may have been turned OFF
(right-most decimal point will be liton the
display)
1. Transmitter not learned into system
Or
2. Transmitter is blocked
Or
3. Transmitter battery is dead
1. Memory may be full
Or
2. Transmitter may not be a recognized
Chamberlain transmitter
Or
3. Transmitter battery is dead
Main memory module missing or damaged
Backup memory module missing or damagedIf included

Transmitter won t learn
into memory

Unit does notfunction,
[E 1] displayed
Duplication function does
not work,
[E 2] displayed
Keypad does not respond,
[E 3] displayed

Replace Backup memory module

Keypad has a stuck key

Transmitter does not
activate operator

Press ’*’ and ’0’ keys at the same
time.

Cycle power.
If unit exhibits this condition
again after 2 minutes, contact
Technical Service

ELECTRICAL CONNECTIONS FORSTAR250

1.
2.
3.

Add transmitter to memory
Pay your rent
Replace transmitter battery

1.

Delete unused transmitters
from memory
2. Verify transmitter is listed in
compatible transmitters
section
3. Replace transmitter battery
Replace Main memory module

STAR250 COMPATIBLE TRANSMITTERS

SPECIFICATIONS
SUPPLY VOLTAGE: 12-24 VOLTS AC OR DC
OPERATING CURRENT: 250 mA MAXIMUMOPERATING TEMP RANGE: -40 TO +149F
(-40 TO +65C)
FREQUENCY: 315 MHz
RELAY CONTACT RATING: 1 AMP @ 24 VOLTS AC OR DC

PATENTS PENDING

This device complies with FCC Rules Part 15 and IC
Canada Rules and Regulations. Operation is subject to the
following two conditions: (1) This device may not cause
harmful interference and (2) this device must accept any
interference received, includinginterference that may
cause undesired operation.
Removable memory modules and RF module are included
in this product. Jumper J2 must remain in the default
position unless otherwise noted. THERE ARE NO OTHER
SERVICEABLE PARTS.

TABLE OF CONTENTS
DESCRIPTION

PAGE

WARNING
Children operating or playing with a garage door
/gate opener can injure themselves and others. The
door/gatecould operate unexpectedly causing
serious injury or death.
Install the receiver (and all access device control
stations) out of the reach of children and away from
all moving parts of the door/gate and hardware, but
where the door/gate is visible.

CAUTION

Mounting Instructions for STAR250...................1

WARNING

WARNING

Programming For STAR250...........................2 & 3RECEIVER
(Bottom)

Billion Code Transmitters
G81-315LM
Security+ Keypads
G976-315LM

N.O.
RELAY
CONTACT
COM

WALL
BUTTON
OPENER
1 Common
2

TRANS
PRIMARY

12-24V
AC/DC

Relay

3

Security+ Transmitters
G970-315LG
G971-315LM
G972-315LM
G973-315LM
G974-315LM

For highest level of security, we recommend the Security+ transmitter family.

24 v

STAR250OPTIONAL ACCESSORIES

To wall outlet

CGI Part Number
71-65WTBOX
G86LM
G85LM
G95LM

RECEIVER
(Bottom)

Description
Watertight Box Field Install Kit
Antenna Extension Kit
24VAC transformer w/barrel connector
24VAC transformer w/screw terminals

N.O.
RELAY
CONTACT
COM

WALL
BUTTON
OPENER
1 Common
2

12-24V
AC/DC

Model 95
Transformer

Electrical Connections forSTAR250..................4

3

Relay
24 v

TRANS
PRIMARY

HOW TO ORDER REPAIR PARTS
OUR LARGE SERVICE ORGANIZATION
SPANS AMERICA
INSTALLATION AND SERVICE INFORMATION
ARE AVAILABLE 6 DAYS A WEEK
CALL OUR TOLL FREE NUMBER - 1-800-528-2806
MONDAY Through FRIDAY 5:00 a.m. TO 6:00 p.m. (MST)
SATURDAY 7:00 a.m. TO 3:30 p.m. (MST)
WWW.LIFTMASTER.COM

Disconnect power to access device before...