Bpm And Standardization
Páginas: 10 (2428 palabras)
Publicado: 20 de junio de 2012
BPTrends
December., 2004
Business Process Modeling and Standardization
Business Process Modeling and Standardization
Antoine Lonjon Chief Architect MEGA Content Introduction Business Process: One Word, Multiple Arenas of Application Criteria for a Business Process Modeling Standard State of the Industry XPDL, BPML, BPEL UML 1.x UML 2.0 BPMN – Business Process Modeling Notation ISO9000/2000 BPDM – Business Process Definition Metamodel Microsoft: The Unknown Factor Summary MEGA’s Approach Introduction The emerging interest in the process approach is giving rise to numerous expectations and views. Whether it is Business Process Reengineering (BPR), Business Process Management (BPM), Activity Based Costing (ABC), or Business Activity Monitoring (BAM), process modeling is at thecore of each of these approaches. The arrival of modeling standards is now resulting in the rationalization of process analysis methods and the creation of a knowledge base that can be shared by market participants. Substantial progress has been made in business process standardization. However, it is clear that the wide range of domain covered by business process modeling requires more that a singlecompacted standard. This article attempts to present the current status and the need to embrace the multiple dimensions of business process approaches. The perspectives given in this report are based on MEGA customer experience and our many years of participation in standardization groups. Business Process: One Word, Multiple Arenas Of Application Before creating a list of the modeling standardsbeing developed, we will first address the following question: What business processes are we talking about? The term “business process” is often used in relation to very different types of projects. Of these, we are addressing the following three: • • • The creation of a customer-oriented business management method. This means running the company via its business processes or value chains. Thecreation of procedures to oversee the organization’s operations. The integration of IT resources using a business process approach.
In planning a company’s operations, one factor is the relationship between strategy and business processes. For example, a bank can decide to focus on the financial products market over the retail banking market. The business process “Provide financial products” thusbecomes the bank’s major value added product line. Bank operations must be reorganized according to this business process so that each branch focuses on satisfying customers who buy financial products.
Copyright © 2004 MEGA. All rights reserved.
www.bptrends.com
BPTrends
December., 2004
Business Process Modeling and Standardization
In the second example, a bank is looking toimprove its operational organization. For example, this bank would want to ensure, through management procedures, that it had control over its customer debt levels. The goal is to determine what rules to apply and which organizational units are responsible for applying them. Here, task distribution and management of responsibilities for each task are at the forefront. The third example involvesinformation systems. The issue here is coordination of software services and user tasks. In the case of this bank, for example, a workflow could be implemented to automate the gathering of past customer records for debt control purposes. It is apparent that the above described areas cover topics as varied as strategic analysis, responsibility analysis, and information system architecture. This review ofdifferent instances involving business process modeling reveals that no single standard being proposed today can satisfy all these differing requirements. It is important to realize that for each approach, there must be a specific, adapted type of process modeling. Business analysts using the process approach will need to be informed as to the optimal standard to deploy. The next paragraph...
December., 2004
Business Process Modeling and Standardization
Business Process Modeling and Standardization
Antoine Lonjon Chief Architect MEGA Content Introduction Business Process: One Word, Multiple Arenas of Application Criteria for a Business Process Modeling Standard State of the Industry XPDL, BPML, BPEL UML 1.x UML 2.0 BPMN – Business Process Modeling Notation ISO9000/2000 BPDM – Business Process Definition Metamodel Microsoft: The Unknown Factor Summary MEGA’s Approach Introduction The emerging interest in the process approach is giving rise to numerous expectations and views. Whether it is Business Process Reengineering (BPR), Business Process Management (BPM), Activity Based Costing (ABC), or Business Activity Monitoring (BAM), process modeling is at thecore of each of these approaches. The arrival of modeling standards is now resulting in the rationalization of process analysis methods and the creation of a knowledge base that can be shared by market participants. Substantial progress has been made in business process standardization. However, it is clear that the wide range of domain covered by business process modeling requires more that a singlecompacted standard. This article attempts to present the current status and the need to embrace the multiple dimensions of business process approaches. The perspectives given in this report are based on MEGA customer experience and our many years of participation in standardization groups. Business Process: One Word, Multiple Arenas Of Application Before creating a list of the modeling standardsbeing developed, we will first address the following question: What business processes are we talking about? The term “business process” is often used in relation to very different types of projects. Of these, we are addressing the following three: • • • The creation of a customer-oriented business management method. This means running the company via its business processes or value chains. Thecreation of procedures to oversee the organization’s operations. The integration of IT resources using a business process approach.
In planning a company’s operations, one factor is the relationship between strategy and business processes. For example, a bank can decide to focus on the financial products market over the retail banking market. The business process “Provide financial products” thusbecomes the bank’s major value added product line. Bank operations must be reorganized according to this business process so that each branch focuses on satisfying customers who buy financial products.
Copyright © 2004 MEGA. All rights reserved.
www.bptrends.com
BPTrends
December., 2004
Business Process Modeling and Standardization
In the second example, a bank is looking toimprove its operational organization. For example, this bank would want to ensure, through management procedures, that it had control over its customer debt levels. The goal is to determine what rules to apply and which organizational units are responsible for applying them. Here, task distribution and management of responsibilities for each task are at the forefront. The third example involvesinformation systems. The issue here is coordination of software services and user tasks. In the case of this bank, for example, a workflow could be implemented to automate the gathering of past customer records for debt control purposes. It is apparent that the above described areas cover topics as varied as strategic analysis, responsibility analysis, and information system architecture. This review ofdifferent instances involving business process modeling reveals that no single standard being proposed today can satisfy all these differing requirements. It is important to realize that for each approach, there must be a specific, adapted type of process modeling. Business analysts using the process approach will need to be informed as to the optimal standard to deploy. The next paragraph...
Leer documento completo
Regístrate para leer el documento completo.