burnout

BURNOUT IN NURSING PROFESSIONALS WORKING IN HEALTH CENTERS AT THE EIGHTH REGIN, OF CHILE. ANGLICA MELITA RODRGUEZ , MNICA CRUZ PEDREROS, JOS MANUEL MERINO Enfermera Magster en Enfermera. Profesor Asistente, Departamento de Enfermera Facultad de Medicina Universidad de Concepcin, Concepcin, Chile. Reanimadora de SAMU Hospital Las Higueras Talcahuano, Chile .E-mail HYPERLINKmailtoangelicar21@gmail.com angelicar21@gmail.com Enfermera. Magster en Enfermera, Profesor Titular, Departamento de Enfermera, Facultad de Medicina Universidad de Concepcin, Chile. E-mail HYPERLINK mailtomocruz@udec.cl mocruz@udec.cl PhD Sociology, Profesor Titular Departamento de Sociologa, Facultad de Ciencias Sociales, Universidad de Concepcin, Concepcin, Chile. Email HYPERLINK mailtojmerino@udec.cljmerino@udec.cl RESUMEN Investigacin cuantitativa, descriptiva y correlacional cuyo objetivo fue determinar la presencia de estrs laboral crnico o burnout y su probable relacin con factores sociales y laborales, en los profesionales de enfermera que trabajan en Unidades de Emergencias (UE) y Servicios de Atencin Mdica de Urgencia (SAMU) de la Octava Regin, Chile. Se trabaj con el universo conformado por 91enfermeras(os), siendo 57 de UE y 34 de SAMU. Se utilizaron dos instrumentos recolectores de datos el primero elaborado por la autora, que recogi informacin sobre variables sociodemogrficas y laborales. El segundo correspondi a la Escala de Maslach Burnout Inventory (MBI) que midi el desgaste profesional producto del estrs laboral crnico y los tres aspectos del sndrome de Burnout, que correspondena cansancio emocional, despersonalizacin y realizacin profesional. Los resultados ms relevantes del estudio mostraron que ms del 50 de estos profesionales corresponden a adultos jvenes, solteros(as) y sin hijos presentando menos de 10 aos de experiencia laboral, la mayora realiza cuarto turno. El grupo de profesionales evidenci presentar burnout en una intensidad intermedia, que estaraprincipalmente influenciado por variables laborales como la percepcin de recursos insuficientes y la realizacin de exceso de turnos, al mismo tiempo el grupo de mayor edad evidenci ms cansancio emocional y los viudos o separados presentaron menos despersonalizacin que el resto de los encuestados. Palabras ClavesEstrs laboral crnico, Burnout, Enfermeros(as) Emergencias y SAMU. SUMMARY This cross sectionalstudy is a correlational research whose principal objective was determinating the presence of chronic labour stress or burnout and its probably relationships with labour and social factors of nursing profes-sionals working in Emergency Rooms and UMAS (Urgency Medical Atention Service) at the Eighth Regin of Chile. We work with the total universe constituted by ninety-one nursing professionalsfifty-seven nurses or male nurses of emergency unities and thirty-four of UMAS. We utilized two intruments to collect the information. The first one was made by the author, and their purposes were collecting information about socio-demographical, and labors variables. The second questionnaire correspond to the Maslach Burnout Inventory (MBI) that meas-ures emotional tiredness, dispersonalization, andprofessional fullfiment between nursing professionals as an outcome of stress at the working conditions. The most outstanding results of this study showed that more than 50 of nursing professional working in the crash unity are single young-adults, without children, and having not more than 10 years of work experience most of them often working on night-turn. These ER and UMAS group of nursingprofessionals displayed middle-intensity burnout the principal influence acting on this illness coming from work variables, like the perception of insufficient resources in the unities and the excess of night turns The older group showed more emotional tiredness while separated and widowers professional presented less depersonalization than the rest of these professionals. Keywordschronic labor...