Business administration

Caribbean University
Recinto de Carolina



Annette Mendez Torres
Prof. Lilian Mercado
Horario: Sabados

ACHIEVING SUCCESS IN TODAY’S COMPETITIVE ENVIRONMENT

In our race events depend on effectivecommunication. It is important to have good communication within and outside the organization. If we learn to talk, listen and organize appropriately and communicating in different business situationsget a good advantage that will serve them throughout our lives.
Effective communication helps the company in many ways:

-Decision making stronger and faster to solve problems.

-Early warning ofpotential problems.

-The increased productivity and workflow more stable.

-Strong working relationships.

-Clearer and more compelling marketing messages.

-Professional image enhancement, such foremployees and businesses

Business Communication can be both formal or informal and internal or external. As you can see from this chart, many of the same tools can be used in any of these foursituations.

| Internal | External |
Formal | Planned communication amonginsiders (such as memos, reports,e-mail, instant messages, executiveblogs, conference calls, andpresentations) that followsthecompany’s chain of command. | Planned communication withoutsiders (such as letters, reports, speeches, websites, instant messages, and newsreleases, advertising, andexecutive blogs). |
Informal | Casualcommunication amongemployees (such as e-mail, instant messages, face-to-face conversations, phone calls, team blogs, and wikis) that do not follow the company’s chain of command. | Casual communicationwithsuppliers, customers, investors, and other outsiders (such as face-to-face conversations, e-mail, instant messages, phone calls, andcustomer-support blogs). |

Communication is the process bywhich to transmit information from one entity to another. Communication processes are sign-mediated interactions between at least two agents that share a common repertoire of signs and semiotic rules...