Business Letters

Business letters ID: 26641 Name: Lizbeth Arceo

Response Letter.
The objective of a response letter is to satisfy the reader with ananswer or action that fulfills the request of an inquiry. The answer either informs the reader of the respondent's ability to provide information or of a willingnessto act on their behalf in some other way.

Inquiry Letter.
It's a request for information that the writer believes the reader can provide. The objective in aninquiry letter is to make a request.

Acknowledgement Letter.
It is both a receipt and a public relations tool. Its objective is to let the reader know that itemsrequested in a prior communication, usually an inquiry or an order letter, have been received.

Complaint Letter.
It advises the reader of an error in a businesstransaction or a defect discovered in a consumer product or service. The objective is to provide detailed information regarding the error or defect.

AdjustmentLetter.
A written response by a representative of a business or agency to a customer's claim letter.An adjustment letter explains how a problem with a product or servicemay (or may not) be resolved.

P.O Letter.
The objective is to provide the vendor with detailed instructions for fulfilling an order. It also serves as a legalrecord of the transaction and, consequently, should be written with care.

Sources.
Business Letters. [en línea] Colorado State University Disponible en:http://writing.colostate.edu/guides/guide.cfm?guideid=71
Adjustment letter. [en línea] About About.com. Disponible en:
http://grammar.about.com/od/ab/g/Adjustment-Letter.htm