Caso fed ex

Páginas: 2 (473 palabras) Publicado: 17 de noviembre de 2010
People and Customers.

As one of its core values states: “People” and, that is what categorizes FedEx as the corporation it is today as well as it before. The employees that work in FedEx areproud to belong to something dedicated to serve not only the company but the customers and mostly the people.
FedEx has not lost sight since its beginning, it keeps walking towards the futureconstantly watching the market and its needs to continue servicing and innovating and customizing the products and services it offers to their customers without losing sight of the important thing thatmakes FedEx what it is today its people. As it is now as it was in the past the word “people” encloses not just its customers or employees, on the contrary it encloses everyone always trying to help inany way it can being flexible according the situation at hand.

The main culture and values that FedEx Corporation provides employees as well as customers are:

• Culture of safety and service
•Promotes teamwork
• Diversity
• Philosophy of putting the people first
• Helping people in need
• Diversity
• It provides recognition programs to recognize the achieve.
• Personalized service
•Flexibility

It provides security not only to its employees but also to their customer nation wide, because FedEx is not just a place to work is a culture and a way of life, the culture is thesame in every independent business as well as in every country or city and that is what FedEx is all about, it realized that the mayor asset to continue growing back when it started and it continues totreasure that, and gives them the flexibility to adapt and take their own choices regarding each situation.

The employees that work in FedEx are proud to belong to something dedicated to servenot only the company but the customers and mostly the people, it is always on the lookout trying to help the persons in needs from a natural disaster to donating money to charity, its one of the...
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