Chip

IT Essentials: PC Hardware and Software
• Hands-on labs and Virtual Laptop and Virtual Desktop learning tools help students develop critical thinking and complex problem-solving skills • The courseemphasizes the practical application of skills and procedures needed for hardware and software installations, upgrades, and troubleshooting systems • Cisco Packet Tracer simulation-based learningactivities promote the exploration of networking and network security concepts and allow students to experiment with network behavior • Interactive assessments provide immediate feedback to support theevaluation of knowledge and acquired skills The Internet is changing life as we know it – bringing new economic and social opportunities to communities throughout the world, and increasing the globaldemand for information and communication technology (ICT) skills. Innovations such as social networking, cloud computing, e-commerce, web conferencing, and desktop virtualization are changing the way welive, work, play, and learn. These capabilities are all powered by networks, and organizations around the world are experiencing a shortage of qualified ICT candidates to design, install, and managethese networks.
Who Should Enroll Prerequisites

At-A-Glance

develop ICT skills for entry-level career opportunities, continuing education, and globally recognized career certifications.
CourseGoals—students will be able to perform the following after completing the course
1. Define information technology (IT) and describe the components of a personal computer 2. Describe how to protectself, equipment, and the environment from accidents, damage, and contamination 3. Perform a step-by-step assembly of a desktop computer and install and navigate an operating system 4. Explain andperform preventive maintenance 5. Explain the steps of the troubleshooting process and perform basic troubleshooting 6. Upgrade or replace components of a laptop, printer, or scanner based on customer...