Comercial

PRACTICES IN AN ERA OF HEALTHCARE PRUDENCE
TUESDAY. 2:15 PM

Specialty emphasis
Patient Experience
Work Place of Choice
Outpatient Experience
Economic Success
High FlexibilityOperational Eficiency

See the vision themes. Find the story line that you want to be on the story line.

Expectations ………………….vision…………………goals

Before you draw lines:
Codes
RegulationsGuidelines
Best Practices
Legal Risk Management

PROGRAMMING
Eliminate uncertainty in your program. Becasuse uncertainty makes spaces bigger than necessary. It creates redundancy.
Tryto focus and eliminate wastes.
How to reduce uncertainty. Use dashboards to analyze if + then scenarios
Eliminate redundancy and bottlenecks using lean

When one generates information,many times it gets lost. USING SMART CUBES.
The buy in process is very important.
Solution:
KEEP THE PEACE
Process
Program
Equipment
Adjacency. Operational processes
ComplianceExperience

LEGAL. RISK MANAGEMENT
The legal area of a company must be focused on securities issues for the future of the construction. The infection control can be under risk management also.Usin ebd
Coffe
Juice bars
Warm robes
Sound system
Meaningful art
Light murals
Confortable furniture
Appropriate lighting
Water
The wow FACTOR at the beginning is very importantLobby : most important
Patient areas second most important

Prefer less costly alternative to deletion

They have an ipod based music system

Before they constructed this they had reallybad scores. And before construction she did some things to make the place better and the scores went really high.
Excellence is relative. It was so bad before that what happened is that itwas so much better than before.

START SLOW: SET THE VISION. STAY FOCUSED. USE IMAGINATION.
FINISH FAST. LOOK BEYOND TODAY. FOLLOW A FRAMEWORK. THINK OUTSIDE THE BOX.
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