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Frequently Asked Questions
Philips Digital Audio Player
Click on a Topic to jump to the accompanying section Choosing a digital audio player that’s right for you First time set up and installation Getting music onto your player Enjoying and editing your content Battery performance Firmware upgrade & repair your player Troubleshooting

Choosing a digital audio player that’s right for youWhat type of music files does the player support? The player supports music tracks in the following compression format  MPEG 1 Layer 3  MPEG 2 Layer 3  MPEG 2.5 Or files in .WMA format (WMA for PC only). (Back to Top) Does the player support copyright protected files (DRM) bought on the internet? No, your player does not support any protected files, the player will skip any protected files thatwere transferred to it without playing. (Back to Top)

First time set up and installation
How do I switch my player on /off? On the top side of the player, pull the power button to the right until the Philips splash screen appears on display. To switch off the unit, pull the power button to the right again until the display shows “bye”. (Back to Top) How do I install my GoGear Mix? IMPORTANT:Before doing the installation, please make sure that your PC is running on one of the following operating systems  Windows 2000  Windows XP (Home or Professional)  Windows Vista (All versions)  1. Always install the software first. Do this by plugging the player into the computer. 2. From the AutoPlay menu that pops up, select “Install Philips Device Manager”. 3. If the AutoPlay menu does not popup, click on “My Computer” (Windows 2000/XP) or “Computer” (Windows Vista), right click on “Philips GoGear Mix”, and then click on “Install Philips Device Manager”. 4. Follow the instructions on-screen to complete the installation. (Back to Top)

Getting music onto your player
How do I download music to my digital audio player from my computer? Transfer music via Windows Explorer: 1. 2. 3. 4.5. 6. Connect your player with the PC. Launch Windows Explorer. Drag and drop your music files to your player, which is named “Philips GoGear Mix” in Windows Explorer. Once transfer is complete unplug the player from the PC and enjoy the music on the go. Once the transfer process is complete, click on the removal icon on the task tray to stop and eject the player. When a message appears saying theUSB device can now be safely removed from the system, click OK. Unplug your player from the PC and enjoy the music on your player.

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Enjoying and editing the content of your player

How do I copy songs from CDs to my player? Use commercial software application such as Musicmatch Jukebox or Windows Media Player to rip songs on your music CD into MP3/WMA files and then copy tothe files into your player. If you use Windows Media Player to rip the songs, please do the following procedure: 1. 2. 3. 4. Insert your CD into the CD drive. On the File menu, point to CDs and Devices, point to Rip Audio CD, and then click the CD drive that contains the audio CD that you want to rip. The Rip feature is displayed and all tracks are selected to be ripped if you have not previouslyripped them from the CD. If there are any tracks that you do not want to rip, clear the check box next to them. You can select the check box at the top of the list to clear or select the check boxes next to all tracks. Click the Rip Music button .

(Back to the top) How do I organize my music files? The player will automatically build a database of your files, categorized by Songs, Artists andAlbums. If you prefer to use folders to view your music, you can also use the Folder View function on your player. (Back to Top) How to delete songs or recordings from my digital audio player? You can delete songs from your player through Windows Explorer. Connect your player to the computer. Simply select the songs on the device in the items on device pane that you would like to delete and press...