Contribución económica del recurso humano

Studies and Scientific Researches - Economic Edition, no. 15, 2010

The contribution of human resources management systems in achieving competitive advantage
Anuta Porutiu, Babes-Bolyai University, Cluj-Napoca, Romania

Abstract
Competition has become a current and difficult problem for any organization. This raises the need for the companies to obtain competitive advantages. One way to dothis is making use of appropriate information technology, which is the task of information systems for top management. Computer technology and data communication technology alter the parameters within which competition unfolds in all fields. Whereas in the past information technology was oriented to data storage, in the modern world it must provide a dynamic vision on the organization,facilitating adaptation to changes in business environment and thus ensuring competitiveness. In this way, information technology becomes a competitive weapon which is extremely effective in achieving the objectives of the organization. In addition, it is applicable in any field of activity regardless of the organization’s size.

Keywords
competition, organization, computer technology

JEL Codes: M 12,M 15

Improving management productivity
Real competitive advantage cannot be gained without increasing the productivity of workers. Since computer systems assist management, workers are represented by managers. Until recently, all discussions relating to productivity ignored the issue of management productivity, focusing on workers’ productivity at lower levels of an organization. Viewed from apurely financial perspective, productivity and workers’ productivity are, however, only part of the organization's productivity. For example, if management decides to launch a new product that customers will not buy, it is irrelevant whether the workers who manufacture the product work effectively or not. Having a good product at the right time has a greater impact on the organization thanimproving workers’ productivity. One of the reasons why, until now, no particular importance to management productivity has been given is that managers, through the decisions they make, do not produce a distinct product. It is hard to measure managers’ productivity using conventional methods (quantity of products manufactured / time required, etc..). Management productivity should be measured by thequality of decisions and time to make them. They depend largely on the quality and frequency of information, issues that have been treated above. 1. Methods and techniques applied in decision-making Decision-making techniques have been developed, generally due to the need to get some good decisions. Each manager has a set of available tools (techniques / methods) to assist him in making decisions.Every organization, be it government or private, non-profit or taxable profit has developed a type of decision making to work with and finally gets to depend on it. Therefore the adoption of a new technique / method is often a difficult change for managers who come to resort to this option only in extreme cases in which the use of old methods led to a decision error with serious consequences on theorganization.

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Studies and Scientific Researches - Economic Edition, no. 15, 2010

There are two perspectives of decision-making approach, namely the approach in terms of problem solving process on the one hand, and in terms of the process of retrieval problems on the other hand. The first approach is aimed mainly to identify the problem, the solution and its implementation, while inthe second approach the quality of the problem posed is essential. Problem solving process Solving problems is dependent on the type of problem to solve. According to Simon's taxonomy the types of problems are classified depending on the type of decision. Structural problems (Decisions in conditions of certainty) - are issues whose elements can be identified and quantified to find the correct...