Control M

CONTROL-M
Concepts Guide

Supporting
CONTROL-M/Enterprise Manager version 6.4.01
CONTROL-M/Server version 6.4.01
CONTROL-M/Agent version 6.4.01
CONTROL-M/Forecast version 6.4.01
BMC Batch Impact Manager version 6.4.01
BMC Batch Discovery version 6.4.01
September 2008

www.bmc.com

Contacting BMC Software
You can access the BMC Software website at http://www.bmc.com. From thiswebsite, you can obtain information
about the company, its products, corporate offices, special events, and career opportunities.

United States and Canada
Address

BMC SOFTWARE INC
2101 CITYWEST BLVD
HOUSTON TX 77042-2827
USA

Telephone

713 918 8800 or
800 841 2031

Fax

(01) 713 918 8000

Fax

713 918 8000

Outside United States and Canada
Telephone

(01) 713 918 8800© Copyright 2008 BMC Software, Inc.
BMC, BMC Software, and the BMC Software logo are the exclusive properties of BMC Software, Inc., are registered with the U.S. Patent
and Trademark Office, and may be registered or pending registration in other countries. All other BMC trademarks, service marks, and
logos may be registered or pending registration in the U.S. or in other countries. All othertrademarks or registered trademarks are the
property of their respective owners.
All IBM trademarks that are referred to or displayed in the document are trademarks or registered trademarks of International Business
Machines Corporation in the United States, other countries, or both.
ITIL® is a registered trademark, and a registered community trademark of the Office of Government Commerce, and isregistered in the
U.S. Patent and Trademark Office, and is used here by BMC Software, Inc., under license from and with the permission of OGC.
Linux is the registered trademark of Linus Torvalds.
Oracle is a registered trademark of Oracle Corporation.
All Sun trademarks that are referred to or displayed in the document are trademarks or registered trademarks of Sun Microsystems,
Inc., in theU.S. and other countries.
UNIX is the registered trademark of The Open Group in the US and other countries.
BMC Software considers information included in this documentation to be proprietary and confidential. Your use of this information is
subject to the terms and conditions of the applicable End User License Agreement for the product and the proprietary and restricted
rights noticesincluded in this documentation.

Restricted rights legend
U.S. Government Restricted Rights to Computer Software. UNPUBLISHED -- RIGHTS RESERVED UNDER THE COPYRIGHT LAWS OF
THE UNITED STATES. Use, duplication, or disclosure of any data and computer software by the U.S. Government is subject to
restrictions, as applicable, set forth in FAR Section 52.227-14, DFARS 252.227-7013, DFARS 252.227-7014,DFARS 252.227-7015, and
DFARS 252.227-7025, as amended from time to time. Contractor/Manufacturer is BMC SOFTWARE INC, 2101 CITYWEST BLVD,
HOUSTON TX 77042-2827, USA. Any contract notices should be sent to this address.

Customer support
You can obtain technical support by using the BMC Software Customer Support website or by contacting Customer
Support by telephone or e-mail. To expediteyour inquiry, see “Before contacting BMC.”

Support website
You can obtain technical support from BMC 24 hours a day, 7 days a week at http://www.bmc.com/support_home.
From this website, you can
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read overviews about support services and programs that BMC offers
find the most current information about BMC products
search a database for issues similar to yours andpossible solutions
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In the United...