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Ontrack®
EasyRecovery™
User’s Guide

Notice to Users
Ontrack® EasyRecovery™ software has been developed, licensed and copyrighted by Kroll
Ontrack Inc. Use of the software is governed by the terms and conditions of the end user license
agreement contained within the software.
This manual should not be construed as any representation or warranty with respect to the
software named herein.Occasionally, changes or variations exist in the software that is not
reflected in the manual. Generally, if such changes or variations are known to exist and affect
the product significantly, a release note or README file will accompany the User’s Guide and/
or the distribution CD-ROM, or will be available through Software Updates. In that event,
please read the release notes or README filebefore using this product.

Trademarks
Kroll Ontrack, Ontrack, EasyRecovery and other names of Kroll Ontrack brand and product
names referred to herein are trademarks or registered trademarks of Kroll Ontrack Inc. in the
United States and/or other countries. All other brand and product names are trademarks of their
respective holders.

Copyrights
Copyright® 2000-2009 Kroll Ontrack Inc.All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into a language or computer language, in any form by any means,
electronic, mechanical, optical, chemical, manual or otherwise, without the express written
consent of Kroll Ontrack Inc.
Printed in the USA.

Manual Conventions
This manual uses a number ofconventions that make it easier to read and understand.

This font denotes button and field names
This font denotes menus and menu paths

You will see this 123 graphic any time there are numbered steps
or instructions.

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Ontrack® EasyRecovery™ User Guide

Notes contain additional information that may not directly relate
to the current text, but is important to know.Warnings contain important information that you must be aware
of to avoid possible system problems.

The term “click,” as in “Click Next to continue” means that you move the mouse pointer over
the specified area on your screen, and click with the primary mouse button.
The term “right-click,” as in “Right-click on the tray icon” means that you move the mouse
pointer over the specified location andclick the secondary mouse button (the right button if
you’re right-handed).

Getting Help

THIS MANUAL
This manual will get you started installing and using Ontrack EasyRecovery. It provides an
introduction and explanation of the tools in Ontrack EasyRecovery, and describes how to use
each one.

ONLINE HELP
The Ontrack EasyRecovery online help system is available by several accessmethods:
Select the Help Topics item from the Help menu.
All tool pages have help, click the Help button.

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Ontrack® EasyRecovery™ User Guide

TECHNICAL/CUSTOMER SUPPORT
Free technical support is available for one year from the date you purchase Ontrack
EasyRecovery. Please contact us if you have any Ontrack EasyRecovery questions or problems.
We would also be pleased to hear fromyou if you have suggestions or special requests
regarding any of our products.
Technical support and data recovery questions can be submitted electronically via e-mail or by
visiting the Kroll Ontrack website:
United States

www.ontrackdatarecovery.com

techsupport@ontrackdatarecovery.com

United
Kingdom

www.ontrackdatarecovery.co.uk

techsupport@ontrackdatarecovery.co.uk

Canadawww.ontrackdatarecovery.ca

techsupport@ontrackdatarecovery.com

Australia

www.ontrackdatarecovery.com.au

techsupport@ontrackdatarecovery.com

Austria

www.ontrack.at

support@krollontrack.de

Belgium

www.ontrackdatarecovery.be

support@ontrack.be

France

www.ontrack.fr

logiciel@ontrack.fr

Germany

www.ontrack.de

support@krollontrack.de

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