Desarrollo Organizacional

Páginas: 337 (84041 palabras) Publicado: 4 de octubre de 2011
T H E

36-Hour Course

McGRAW-HILL

ORGANIZATIONAL

DEVELOPMENT

Other books in The McGraw-Hill 36-Hour Course series: The McGraw-Hill 36-Hour Course: Accounting The McGraw-Hill 36-Hour Course: Business Writing and Communication, 2E The McGraw-Hill 36-Hour Course: Finance for Nonfinancial Managers The McGraw-Hill 36-Hour Course: Operations Management The McGraw-Hill 36-Hour Course:Product Development The McGraw-Hill 36-Hour Course: Project Management, 2E The McGraw-Hill 36-Hour Course: Real Estate Investing, 2E The McGraw-Hill 36-Hour Course: Six Sigma

T H E

36-Hour Course

McGRAW-HILL

ORGANIZATIONAL

DEVELOPMENT
Stephen R. Balzac

New York Chicago San Francisco Lisbon London Madrid Mexico City Milan New Delhi San Juan Seoul Singapore Sydney Toronto Copyright © 2011 by The McGraw-Hill Companies, Inc. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher. ISBN: 978-0-07-174623-6 MHID: 0-07-174623-4 The material in this eBook alsoappears in the print version of this title: ISBN: 978-0-07-174382-2, MHID: 0-07-174382-0. All trademarks are trademarks of their respective owners. Rather than put a trademark symbol after every occurrence of a trademarked name, we use names in an editorial fashion only, and to the benefit of the trademark owner, with no intention of infringement of the trademark. Where such designations appear inthis book, they have been printed with initial caps. McGraw-Hill eBooks are available at special quantity discounts to use as premiums and sales promotions, or for use in corporate training programs. To contact a representative please e-mail us at bulksales@mcgraw-hill.com. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. Itis sold with the understanding that neither the author nor the publisher is engaged in rendering legal, accounting, securities trading, or other professional services. If legal advice or other expert assistance is required, the services of a competent professional person should be sought. —From a Declaration of Principles Jointly Adopted by a Committee of the American Bar Association and aCommittee of Publishers and Associations Trademarks: McGraw-Hill, the McGraw-Hill Publishing logo, 36-Hour Course, and related trade dress are trademarks or registered trademarks of The McGraw-Hill Companies and/or its affi liates in the United States and other countries and may not be used without written permission. All other trademarks are the property of their respective owners. The McGraw-HillCompanies is not associated with any product or vendor mentioned in this book. TERMS OF USE This is a copyrighted work and The McGraw-Hill Companies, Inc. (“McGrawHill”) and its licensors reserve all rights in and to the work. Use of this work is subject to these terms. Except as permitted under the Copyright Act of 1976 and the right to store and retrieve one copy of the work, you may not decompile,disassemble, reverse engineer, reproduce, modify, create derivative works based upon, transmit, distribute, disseminate, sell, publish or sublicense the work or any part of it without McGrawHill’s prior consent. You may use the work for your own noncommercial and personal use; any other use of the work is strictly prohibited. Your right to use the work may be terminated if you fail to comply withthese terms. THE WORK IS PROVIDED “AS IS.” McGRAW-HILL AND ITS LICENSORS MAKE NO GUARANTEES OR WARRANTIES AS TO THE ACCURACY, ADEQUACY OR COMPLETENESS OF OR RESULTS TO BE OBTAINED FROM USING THE WORK, INCLUDING ANY INFORMATION THAT CAN BE ACCESSED THROUGH THE WORK VIA HYPERLINK OR OTHERWISE, AND EXPRESSLY DISCLAIM ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF...
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