Dialogos En Ingles

COLEGIO DE BACHILLERES DEL ESTADO DE VERACRUZ
ORGANISMO PÚBLICO DESCENTRALIZADO

ZONA V PLANTEL 16 CATEMACO
CAPACITACION SERVICIOS TURÍSTICOS
MODULE II: KINDS OF RESERVATIONS
SUBMODULE II: DESCRIBING DIFFERENT KINDS OF RESERVATIONS
PROFESOR CANDIDO JOSÉ LUIS MIXTEGA TAXILAGA
JOSE ROBERTO DOMÍNGUEZ TÉMICH
GRUPO 303
CATEMACO, VER 13/NOVIEMBRE/2012Vo.Bo.

DIALOGUE 1
Ok, thank´s for the information
REC: How can I help you?
CALLER: Could you tell me about your hotel´s services?
REC: Our hotel provides you with area bar, swimming pools and a min gym
CALLER: And…do you have a conference room?
REC: Oh no sorry, only have fax services
CALLER: Oh and could I use a projector?
REC: Of course, in an available roomCALLER: Ok, thank´s for the information
REC: You´re welcome.
Rec: Yolanda Martínez
Caller: Marian Villegas

DIALOGUE 2
MARTINEZ. SORRY I CAN´T SEE YOUR NAME
WOMAN: Hello good morning
REC: River Hotel, good morning. Can I help you?
WOMAN: Yes, my name´s Mrs. Martinez. We have a reservation for myself and my brother.
REC: Fine, yes sorry. Can you give me your name again?
WOMAN: Yes,it´s Yolanda Martinez. I phoned four days ago.
REC: Martinez sorry. I can´t see your name?
WOMAN: Martinez. M-A-R-T-I-N-E-Z
REC: Ah, yes very sorry. The porter will take you to room, 35. Is that your luggage?
WOMAN: Yes Miss
REC: Ok, well, if you´ll come this way please.

Woman: Yolanda Martínez
Rec: Cesar zarate Yépez

DIALOGUE 3
Sorry what kind of room do you have?
MAN: Hello goodmorning
REC: Good morning. Welcome to the Finca hotel. How can I help you?
MAN: Yes, sorry what kind of room do you have?
REC: Oh, we have a single room, double room and the junior suite.
MAN: Ok thank´s. And how can I make a reservation?
REC: You can make a reservation personally by phone or by our website
MAN: Ok, and what´s the price of each one?
REC: The single room it´s $450 pernight, double room it´s $750 per night and of junior suite is $1000 per night.
MAN: Could you tell me about your hotel´s services?
REC: Our hotel provides you with internet all the hotel, area café, bar, swimming pools and a conference room
MAN: And how can I be paying?
REC: Cash or master card
MAN: Ok, thank´s for the information
REC: You´re welcome
REC: Giovany ixba MAN:Roberto Dominguez


DIALOGUE 4
Yes, it´s correct

MAN: Hello, good afternoon.
REC: Hello, good afternoon. May I help you?
MAN: I have a reservation.
REC: Wait a moment please. I´ll check the system. What´s your name?
MAN: Giovanni Ixba. I phoned days ago.
REC: Ixba, sorry. Ah yes very sorry. It´s a double room, non smoking, for two days, from Wednesday 25th to Friday 27th, for threepeople. It´s correct?
MAN: Yes, it´s correct.
REC: Ok, your number room is 120 on the second floor. The porter will help you with your luggage.
MAN: Thanks
REC: Have a nice stay
MAN: Giovanni ixba REC: Yolanda Martínez

|
NAME: | Giovanni Ixba |
ADDRESS: | |
TELEPHONE: | |
PASSAPORT: | |
CHECK IN: | Wednesday 25th |
CHECK OUT: | Friday 27th |
ROMRATE: | |
TYPE OF ROOM: | Double room |
FORM OF PAYMENT: | |

DIALOGUE 5
OH ORRECT, MR. CESAR. COULD YOU ALL THIS REGISTRATION CARD PLEASE?

REC: Good morning. How can I help you?
MAN: Yes, I’d like a room for five nights.
REC: Excuse me. Do you have a reservation?
MAN: Sure. The name is César zarate I telephone you on May 15th.
REC: oh correct Mr. Zarate. Could you fill in thisregistration card please?
MAN: And is it necessary to fill in the passport information about me?
REC: Yes it’s necessary, if you would please, here your key. It’s room 120 on the third Floor. And here’s you key card for use in the hotel bard and the restaurant.
MAN: Thank you.
REC: you’re welcome. I’ll ask the porter to help you with your luggage
MAN: Ok, thanks you.
REC: BENICIO XOLIO...