Director De Operaciones

Páginas: 6 (1395 palabras) Publicado: 12 de junio de 2012
|Shop ID: |10379 |
|Client: |Bice |
|Location: |FL Miami Bice Grand CafeFalls |
|# |Question |Score |
|100-1 Location |
|2 |* Location visited|Miami, Florida.  |
|3 |* Shop Date and Day of Week i.e. Friday June 5th 2005 |Monday, August 20th, 2007.  |
|4 |* Exact time arrived |7:10 p.m.  |
|5 |* Exact time departed|8:50 p.m.  |
|6 |* Number of people in shoppers` party |2  |
|7 |* Enter Server name(s), or full description (gender, approx age, |Kiki.  |
||hair color and length, etc) if name unknown. PLEASE BE AS DETAILED| |
| |AS POSSIBLE | |
|8 |* List ALL items ordered |Bloody mary, spinach dip,gnocci, half rack ribs, brownie.  |
|9 |* Bill total, tip left, and total spent |Bill: $58.10; tip $11.00; total spent $69.10.  |
|10 |* Restaurant very busy, busy, moderate, slow, or very slow |Moderate.  |
|11 |What did you LIKE or DISLIKE about the restaurant during your|The restaurant was very clean.  |
| |visit? | |
|12 |What can the restaurant improve on, based on your visit? |More service staff.  |
|BICE SHOP INFO|
|13 |Bar area mirrors were clean and shiny |4/4 |
|14 |Bar atmosphere was fun and welcoming |2/4 |
|15|Bar stools/chairs were aligned and orderly |4/4 |
|16 |Bar liquor and wine bottles on display were clean, not dusty |4/4 |
|17 |Bar floor was swept clean |4/4|
|18 |Bar Televisions were on sports, or black and white movies |4/4 |
|19 |Music volume in bar was appropiate |4/4 |
|20 |Bartender kept bar top and back bar wiped clean |4/4...
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