Eap Recursos Humanos

Assignment - EAP(Employee Assistance Program) |
Page 619 of the guide book |
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It is a professional consulting service, hired by companies to provide their employees and dependents the opportunity to find solutions to their psychological problems, legal and financial. It is a program that prevents and resolves personal problems affecting job performance. |
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EAP (EmployeeAssistance Program) is a program that offers services designed to improve the quality of life, solve problems and difficulties prevent the employee and the company, through professionals.

Several local companies began to implement support services for its staff to consult on various issues private. From a divorce or buying a home, to problems with adolescent children, stress and addictions.It is a confidential channel of contact is via telephone consultations.

Although often sounds impossible, several local companies are providing innovative tools for employees to achieve the coveted "balance" between work and personal life. The most advanced are already offering their employees free professional help to cope with personal problems, beyond the office, from relationship problems,disorders
anxiety and addictions to legal issues (divorce, inheritance) or financial, such as buying a property or other investments.

Some examples?: Telecom, American Express and Unilever.

"It's a program that guarantees the confidentiality of the issues. Consultations are by telephone and the service is provided by an outside vendor.
"It's a channel where employees can express apersonal level issues that will help clear your mind"
It is for the employee and their families and includes queries of any kind, except employment legal issues. It ranges from addictions, depression, problems with teenage children to the domestic economy, and doubts about debt with credit card or how to get a loan. On the other hand, is an accountant, lawyer or psychologist. " The most commonissues are legal, followed by financial and psychological.

Now companies will "buy the problems" to their employees
Several local companies began to implement support services for its staff to consult on various issues private.

It is a professional consulting service, hired by companies to provide their employees and dependents the opportunity to find solutions to their psychologicalproblems, legal and financial.
It is a program that prevents and resolves personal problems affecting job performance.

Given the above information, proceed to answer the questions outlined on page 619 of the guide book, related to the case of Skyline Machine Shop.
1. Did Len Fulkner handle the situation with Harry Boecker correctly? Why or why not?

I believe that Mr. Fulkner took a rightdecision to send the employee home, calling a cab to prevent the employee drive the car because he did not have full control of his senses. For me the decision was appropriate because the employee had no control at the time of his actions and was dangerous for him and other staff in the company to continue in that condition. I agree with the fact of seeking help for this employee, which ischaracterized by good performance.
2. Prepare an outline of a cost-benefit analysis that Jamie Trenton could use in presenting her EAP proposal to Skyline’s president. In particular, what categories of benefits might be quantifiable.
Conditions Treated
Occupational and Personal |
Decreased work performance |
Relationship difficulties within the work |
Balance personal life - working life |Communication difficulties within and outside of work |
Sadness / Reluctance / Depression |
Anxiety / Stress |
Family conflict or marital / divorce - separation |
Problems with children |
Crisis situations (death, suicide, robbery, rape, sexual assault, kidnapping) |
Sleep problems |
Addictions (alcohol, tobacco, illegal drugs) |
Adapting to new cultures employees (expatriates) |...