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English Skills for Business Communication | eHow.com

27/04/12 14:46

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English Skills for Business Communication
By Andrew Button, eHow ContributorEnglish communication skills are valued highly in the 21st century workplace in all corners of the globe. According to a report by the English language teaching organization Global English, 92percent of workers surveyed around the globe reported using English on the job. Clearly, English proficiency is an important skill in the modern business world. Writing, interpretation and speaking arejust some of the many skills used in business English.

Listening
Listening skills are very important in business. Business people attend presentations, negotiations and meetings regularly, and atthese types of events, it is crucially important that everyone understands the details of what is being said. Business English listening skills go beyond simply paying attention; a good listener asksquestions and takes notes on the contents of a presentation.

Reading
Business professionals of all types read English documents every day. Employeeshttp://www.ehow.com/print/info_8336977_english-skills-business-communication.html Página 1 de 3

English Skills for Business Communication | eHow.com

27/04/12 14:46

are often informed of policy changes through letters from management,while managers themselves often communicate with each other by email and other written means. Beyond technical comprehension, reading skills include interpretation and critical reflection (i.e. thinkingabout what is implied in a written document in addition to what is stated).

Writing
Many business professionals use formal and informal English writing styles in their day to day communications.Professionals, such as lawyers and consultants, use highly technical writing styles unique to their professions. Managers often communicate informally through email and other media, but may be...