Ensello De Ingles

FRASEOLOGÍAS RELACIONADAS A REPORTES DE VILLAS
ENGLISH

LLAMADAS DE BRONCEADOR EN EL PISO
Good____ Mr.___, my name is___ calling from the front desk. The reason of the call is to request yourcooperation; during our quality inspections we have detected sunscreen lotion in the villa floor, which can be harmful to your guests and our cleaning staff. In order to prevent any accidents we kindlyask you to apply the suntan lotion outdoors. Thank you.

LLAMADAS PARA PRENDAS EN BARANDALES:
Good____ Mr.___, my name is___ calling from the front desk. The reason of the call is to ask for yourcooperation by removing the clothes or towels from the terrace. According to the resort regulations it is not allowed to hang anything in these railings. Instead you can use the towel bars in thebathrooms. Thank you.

LLAMADAS POR COLCHONES EN EL SUELO:
Good____ Mr.___, my name is___ calling from the front desk. The reason of the call is to request your cooperation to keep the mattresses inthe bed support to prevent damages or accidents, and it will also allow us to clean efficiently. We appreciate your understanding. Thank you.

NOTA: si el cliente requiere colchones para menores,ofrecerle la opción de los colchones de cunas.

LLAMADAS POR PERSONAS EXTRA:
Good____ Mr.___, my name is___ calling from the front desk. The reason of the call is to inform you that based on ouroccupancy records we noticed a discrepancy on the number of guests staying in your unit. We kindly ask you to please stop by the front desk to rectify the information and register all signatures if missing.Thank you.

NO SE MENCIONA EL CARGO POR TELEFONO, EL RECEPCIONISTA DEBERA INFORMAR AL CLIENTE UNICAMENTE DE MANERA PERSONAL DIRECTAMENTE EN EL MOSTRADOR.

LLAMADAS POR TRABAJOS DE MANTENIMIENTO:Good____ Mr.___, my name is___ calling from the front desk, the reason of the call is to inform you that an (mencionar anomalia o desperfecto proporcionando ejemplos en ingles al personal) was...