Enterprise Proposition

MITEL

Quick Reference Guide
JANUARY 2011

Mitel Freedom Competitive Intelligence – ShoreTel
Selling Against ShoreTel: A comparison of Mitel to ShoreTel Virtualization with VMwareVirtualization Solution
Mitel Press announcement ShoreTel February 2010 – Joint press release with October 2010 – ShoreTel issued press release VMware® announcing partnership, solution announcing VMware Ready™status only. breakthrough, portfolio roadmap, and customer implementations. Yes. Mitel® and VMware collaborated over an 18 month period to solve the delay issue with virtualizing voice. Announcedindustry’s first virtualized voice solution in February 2010. Yes. Mitel and VMware page. http://www.vmware.com/solutions/ business-critical-apps/mitel/ Yes. Customers dating back to time of announcementin February 2010. Yes. Mitel Honored with Frost & Sullivan 2010 Global New Product Innovation Award (vMCD). Virtualization of all Mitel Voice and Unified Communications applications run as virtualappliances on VMware vSphere™ 4 virtualization platform for seamless co-existence and co-residency with other business applications in a virtual corporate data center without any physical hardwaredependencies (deployable on any ISS). Yes. A complete list of resources is available on Mitel.com including customer testimonials, overviews, videos, online demos, and white papers. http://www.mitel.com/DocController?documentId=33381 No

VMware R&D partner

Endorsed on VMware’s website Successful customer implementations Industry recognition

No. Listed in VMware Partner Product Catalog only. Nonedisclosed. No

Virtualization solution

Virtualization of ShoreTel HQ and DVS server applications – essentially management and voicemail / AA. Because of ShoreTel’s distributed hardware-centricarchitecture, voice / call control can NOT be virtualized. Other commonly deployed ShoreTel applications such as ShoreTel Communicator (client), ECC Server (Enterprise Call Center), and CSTA server...